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Aussie Specialist activities during COVID-19

The global training team shifted from conducting face-to-face training to an increased number of webinars and online training events, which generated significant engagement. Some sessions were joined by over 1,000 travel agents. Aussie Specialists were encouraged to complete training modules, quizzes, and travel to Australia on virtual famils. During the period of March to June 2020, we saw a 98 per cent increase in new registrations and Aussie Specialist qualifications compared with the same period last year.