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Alphabetical index

References to page numbers relate to the printed and pdf versions of this report.

A

academic integrity

26, 32, 35

accountable authority

46-47

review by

2-4

see also Chief Commissioner; Saunders, Prof Nicholas

accreditation see course accreditation

acronyms and abbreviations

114

Administrative Appeals Tribunal

review matters

22

admissions transparency

18, 26, 31-32, 35, 36

advertising and market research

110

annual performance statement

16-41

applications and assessments

18-19

approach to assessment

17

adverse decisions

22

completed

19

conditions review

41

course accreditation

19-20

initial registration

19, 22, 34

made under ESOS Act

19

median processing time

18, 22

number carried over from previous year

20, 40

number decided and number of days to decision

20

performance against requirements of TEQSA Act

21

provider compliance assessments

20, 40, 41

received

19

risk assessment

24, 29-30

timeliness of assessments

18

withdrawn

19, 22

APS Code of Conduct and Values

50

Assessment and Investigations Group

12

Assessments see applications and assessments

Assurance Group

12

Audit and Risk Committee

47-48

AusTender

54

Australian Government Information Management Office, Implementation of upgraded accessibility standard across Australian Government websites

53

Australian Government Security Vetting Agency

50

Australian National Audit Office

49

access clauses

54

see also independent auditor’s report

Australian Qualifications Framework (AQF)

114, 115

review

17-18

Australian Skills Quality Authority (ASQA)

23, 26, 114, 115

C

Caseload

19

meeting time frames

20

cash flow statement

68-69

Chief Commissioner

9-10, 47, 51, 108

Review

2-4

Chief Executive Officer

11, 47, 48, 51, 92, 108

Commission

9, 46

meetings

46

Commissioners

9

remuneration

51, 92, 108

roles and responsibilities

9, 46, 58-59

see also accountable authority

committees

46-48, 51, 52, 110

Commonwealth Cost Recovery Guidelines

53

Commonwealth Fraud Control Policy

49-50

Commonwealth Ombudsman

49

Commonwealth Procurement Rules

54, 55

Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)

9, 101, 115

Assessments

19

Communication with stakeholders

34

competitive tendering and contracting

54

complaints handling

111

complaints about higher education providers

26, 30, 111

complaints about TEQSA

50, 111

compliance assessments

20, 40, 41

compliance index

119-132

compliance investigations

40, 41,

consultancies

55

consultation with peak and professional student bodies

24, 26

contract cheating see also academic integrity

contractors (staff)

42, 63, 69, 76, 104,

Cooper, Prof Joan (Commissioner)

10, 47, 108

Core+

115

Corporate Group

13

Corporate Plan 2018-22

16, 14, 18, 19, 29, 31, 33, 35, 36, 40, 41

corporate planning

48

cost recovery

26, 31, 33, 53-4, 70, 79, 90

course accreditation

20, 24, 25, 48, 52

see also re-accreditation

CRICOS see Commonwealth Register of Institutions and Courses for Overseas Students

Cycle 6 annual risk assessment

24, 29

D

Department of Education

13, 18, 23, 24, 26, 36, 38, 117

working with

13, 18, 23, 24, 26, 36, 38

disability reporting

111

E

Education Services for Overseas Students Act 2000 (ESOS Act)

9, 101, 115

Assessments

19

National Code see National Code of Practice for Providers of Education and Training for Overseas Students

ELICOS see English Language Intensive Courses for Overseas Students

Employee Assistance Program

110

Enforcement action

41

engagement see stakeholder engagement

Engagement Group

13

English language Intensive Courses for Overseas Students (ELICOS)

3, 9, 30, 34, 101, 116

ELICOS Standards

9, 12

Enterprise Agreement

50, 51, 52, 106

Enterprise Risk Management Framework

46, 48

entity resource statement

102

Environment Protection and Biodiversity Conservation Act 1999

110

ethical standards

49

Executive Office

13

exempt contracts

54

external experts

12, 42, 52-53, 76

engagement with

52

work assignments completed

53

external review matters see also Administrative Appeals Tribunal review matters

external scrutiny

49

F

fees

31, 33, 53-54, 70, 73, 79,

financial management

53-55

financial performance

42, 46, 48, 76

financial statements

61-73

notes to

74-96

Foundation Program Standards

9

Foundation program providers

101

fraud control

49-50

Fraud Control and Anti-Corruption Plan

48, 50

freedom of information

110

Freedom of Information Act 1982

54, 101, 110

full cost-recovery model see also cost recovery

functional groups (TEQSA)

12-13

G

General Counsel

12

glossary

115-118

grants

55

guidance notes

34

H

Higher Education Information Management Systems (HEIMS) data

24, 114

higher education providers

37, 38

complaints about

26, 30, 50, 111

compliance assessments

20, 40, 41

monitoring

9, 26, 29, 30, 35

Higher Education Standards Framework (HES Framework) 2015 (HES Framework)

9, 12, 18, 22, 24, 33, 34

agency monitoring and support

34

review

26, 36, 38

Higher Education Standards Panel (HESP)

117

Improving the Transparency of Higher Education Admissions

18, 31, 32, 35

working with

17, 18, 26, 32, 38

human resources

50-53

non-salary benefits

51

performance assessment

51

performance pay

51

professional development

52

workplace consultative arrangements

52

see also Enterprise Agreement

see also staff

I

independent auditor’s report

58-59

Indigenous staff see staff

Information Publication Scheme (IPS)

110

information technology

53

shared with Productivity Commission

53

Information Technology Security Adviser

48

initial provider registration policy

22

initial registration

22

international higher education quality assurance network activities

27-28

international visitors

28

L

Legal Group

12

legal services

53

Legal Services Directions

53

legislation amendments affecting TEQSA

32

legislative framework

100-1

letter of transmittal

I

list of requirements see also compliance index

M

McClaran, Anthony (Chief Executive Officer)

11, 12, 26, 48, 51

management and accountability

46

Martin, Dr Linley (Commissioner)

10, 47

Memorandum of Cooperation (MoCs), signed or renewed

29

Memorandum of Understanding (MoUs), with student representative bodies

26-27

Minister for Education

33

Monument, Prue (Executive Director, Regulatory Operations)

11

N

The National Code of Practice for Providers of Education and Training to Overseas Students 2018 (National Code)

9, 12, 117

National Register of Higher Education Providers (National Register)

24, 34, 36, 38-39, 117

accredited courses

38

breakdown

39

new providers added

38

publication of regulatory decisions

38

National Union of Students

35

non-salary benefits

51

O

Office of the Australian Information Commissioner

49

organisational structure

9

Commissioners, CEO and Senior Management Team

9-12

functional groups

12

outcome and program statement

8

expenses

103

see also objectives

overview of the agency

8

P

parliamentary committees, appearance before

49

payroll services, shared with Productivity Commission

9

peak and professional bodies, working with

50

peak and professional student bodies, consultation with

26-27

performance against objectives

17-41

Objective 1: quality assure and regulate the sector in a timely, transparent and risk reflective manner

17-30

Objective 2: support providers to deliver high quality higher education, protect student interest and enhance the reputation and competitiveness of Australia’s higher education sector

31-34

Objective 3: provide advice and information to inform decisions about the appropriateness and quality of higher education

35-39

Objective 4: take prompt and effective action to address substantial risks to students or the sector’s reputation

40-41

performance assessment

51

performance pay

51

performance review

16-42

performance against objectives

17-41

statement of preparation

61

TEQSA stakeholder survey 2019

118, 3, 22, 24, 33, 34

timeliness performance against TEQSA Act

23

Policy changes

18, 38

Policy and Analysis Group

13

Portfolio Budget Statements 2017-18

8, 42

Procurement

54-55

initiatives to support small business

54

Productivity Commission

50, 53

professional development

51, 52

program see outcome and program statement

Prospective entrants

22, 34

protective security

48, 49

Protective Security Policy Framework

48, 49

provider category

provider category review

26, 38

Public Governance, Performance and Accountability Act 2013

46

publications

Good Practice Note: Making higher education admissions transparent for prospective students

32

Assessment Insights

37

Key financial metrics on Australia’s higher education sector

37

Statistics report on TEQSA registered higher education providers 2018

37

Q

Quality enhancement

31-32

Online learning

31

Student well-being and safety

32

Retention, completion and success

32

Admissions transparency

32

Contact cheating

32

R

re-accreditation

20, 25

re-registration

20, 22, 25

recycling

110

Register of Experts

52-53

registered higher education providers

39

see also higher education provider

registration

19, 20, 21, 22, 30, 34

median days for processing applications

20

see also initial registration; re-registration

Regulator Performance Framework KPIs

17, 18, 23, 31, 33, 35, 40, 118

regulatory decisions

22

publications of

38 -39

regulatory policies

22, 24

remuneration

Commissioners

51

Key Management Personnel

92

staff

51

risk assessment

118

Cycle 6 annual risk assessment

24, 29

Framework

24, 26

Risk Assessment Framework

24, 26

risk management

TEQSA

13, 46, 47, 48

to higher education sector

118

risk ratings and outcomes

25

for course accreditation or re-accreditation

25

for re-registration

25

S

Saunders, Prof Nicholas (Chief Commissioner)

10, 47

Security Committee

48

self-accrediting authority (SAA)

8, 114

Senior Management Team (SMT)

12, 47

meetings

47

role and responsibilities

47

Service Charter

50

sexual assault and sexual harassment at higher education providers

26, 30, 32, 35, 37

small business, procurement initiatives to support

54

social media

30

staff

50-52

Aboriginal and Torres Strait Islander staff

106

Contractors

104

employment screening

50

non-salary benefits

51

numbers

51, 103, 104-106

performance assessment

51

professional development and training

52

salaries

106-109

see also Enterprise Agreement

see also workplace health and safety

see also human resources

Staff Consultative Committee

52

stakeholder engagement

24

with higher education sector

31

with student representatives

35

see also external experts

stakeholder survey 2019

118

standards-based regulation

118

statement by the Accountable Authority and Chief Financial Officer

61

statement of changes in equity

66-7

statement of comprehensive income

62-3

statement of financial position

64-5

Student Expert Advisory Group

35

student representatives, engagement with

35

T

Tehan, Hon Dan

II

TEQSA Conference

13, 34, 65, 69

Tertiary Education Quality and Standards Agency (TEQSA)

Committees

46-48

corporate governance

46-50

legislative framework

9, 100-101

organisational structure

9-13

outcome and program statement

8

overview

8-13

purpose

8, 16

review by the accountable authority

2-4

Tertiary Education Quality and Standards Agency Act 2011 (TEQSA ACT)

8, 9, 19

performance against TEQSA Act requirements

25

review of the impact of

32

Tertiary Education Quality and Standards Agency Enterprise Agreement 2019-2021

50, 106

timeliness of assessments

20

training of staff

52

W

Walsh, Prof Cliff (Commissioner)

10-11, 47, 108

Website

34, 39

conformity

53

guidance notes

34

Work Health and Safety Act 2011

110

workplace health and safety

110

Workplace Health and Safety (WHS) Committee

110