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SBS’s cybersecurity strategy and investment continued to be refined, with strengthened security protocols implemented in 2019-20.

Preventative capabilities included an email protection system, to proactively detect and block potential cyber threats. Investment focused on improved awareness of the importance of cybersecurity, with an internal communications initiative launched in 2019 to improve the ability of SBS employees to identify and report suspicious emails, minimising the risk of unsolicited ‘phishing’ emails.