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APPENDIX E: Compliance Index

PGPA Rule Reference

Part of Report

Description

Requirement

17AD(g)

Letter of transmittal

17AI

Letter of Transmittal

A copy of the letter of transmittal signed and dated by accountable authority on date final text approved, with statement that the report has been prepared in accordance with section 46 of the Act and any enabling legislation that specifies additional requirements in relation to the annual report.

Mandatory

17AD(h)

Aids to access

17AJ(a)

Contents

Table of contents.

Mandatory

17AJ(b)

N/A

Alphabetical index.

Mandatory

17AJ(c)

Abbreviations and acronyms

Glossary of abbreviations and acronyms.

Mandatory

17AJ(d)

APPENDIX E: Compliance Index

List of requirements.

Mandatory

17AJ(e)

Contact information

Details of contact officer.

Mandatory

17AJ(f)

Contact information

Entity’s website address.

Mandatory

17AJ(g)

Contact information

Electronic address of report.

Mandatory

17AD(a)

Review by accountable authority

17AD(a)

Secretary's Review

A review by the accountable authority of the entity.

Mandatory

17AD(b)

Overview of the entity

17AE(1)(a)(i)

General role and functions

A description of the role and functions of the entity.

Mandatory

17AE(1)(a)(ii)

13.2 Organisational Structure

A description of the organisational structure of the entity.

Mandatory

17AE(1)(a)(iii)

13.4 Outcome and program structure

A description of the outcomes and programmes administered by the entity.

Mandatory

17AE(1)(a)(iv)

Purpose

A description of the purposes of the entity as included in corporate plan.

Mandatory

17AE(1)(aa)(i)

13.2 Organisational Structure

Name of the accountable authority or each member of the accountable authority

Mandatory

17AE(1)(aa)(ii)

13.2 Organisational Structure

Position title of the accountable authority or each member of the accountable authority

Mandatory

17AE(1)(aa)(iii)

Table 89: Key management personnel

Period as the accountable authority or member of the accountable authority within the reporting period

Mandatory

17AE(1)(b)

13.3 Portfolio Structure

An outline of the structure of the portfolio of the entity.

Portfolio departments ‑ mandatory

17AE(2)

N/A

Where the outcomes and programs administered by the entity differ from any Portfolio Budget Statement, Portfolio Additional Estimates Statement or other portfolio estimates statement that was prepared for the entity for the period, include details of variation and reasons for change.

If applicable, Mandatory

17AD(c)

Report on the Performance of the entity

Annual performance Statements

17AD(c)(i); 16F

10.1 Overview of the Annual Performance Statement for 2018–19

Annual performance statement in accordance with paragraph 39(1)(b) of the Act and section 16F of the Rule.

Mandatory

17AD(c)(ii)

Report on Financial Performance

17AF(1)(a)

11.3 Financial Statements

A discussion and analysis of the entity’s financial performance.

Mandatory

17AF(1)(b)

11.1 Statement of financial performance

A table summarising the total resources and total payments of the entity.

Mandatory

17AF(2)

N/A

If there may be significant changes in the financial results during or after the previous or current reporting period, information on those changes, including: the cause of any operating loss of the entity; how the entity has responded to the loss and the actions that have been taken in relation to the loss; and any matter or circumstances that it can reasonably be anticipated will have a significant impact on the entity’s future operation or financial results.

If applicable, Mandatory.

17AD(d)

Management and Accountability

Corporate Governance

17AG(2)(a)

Letter of Transmittal

Information on compliance with section 10 (fraud systems)

Mandatory

17AG(2)(b)(i)

Letter of Transmittal

A certification by accountable authority that fraud risk assessments and fraud control plans have been prepared.

Mandatory

17AG(2)(b)(ii)

Letter of Transmittal

A certification by accountable authority that appropriate mechanisms for preventing, detecting incidents of, investigating or otherwise dealing with, and recording or reporting fraud that meet the specific needs of the entity are in place.

Mandatory

17AG(2)(b)(iii)

Letter of Transmittal

A certification by accountable authority that all reasonable measures have been taken to deal appropriately with fraud relating to the entity.

Mandatory

17AG(2)(c)

12.6 Governance structure

An outline of structures and processes in place for the entity to implement principles and objectives of corporate governance.

Mandatory

17AG(2)(d) – (e)

Reporting of significant non-compliance issues

A statement of significant issues reported to Minister under paragraph 19(1)(e) of the Act that relates to non‑compliance with Finance law and action taken to remedy non‑compliance.

If applicable, Mandatory

External Scrutiny

17AG(3)

12.7 External scrutiny

Information on the most significant developments in external scrutiny and the entity’s response to the scrutiny.

Mandatory

17AG(3)(a)

12.7 External scrutiny

Information on judicial decisions and decisions of administrative tribunals and by the Australian Information Commissioner that may have a significant effect on the operations of the entity.

If applicable, Mandatory

17AG(3)(b)

12.7 External scrutiny

Information on any reports on operations of the entity by the Auditor‑General (other than report under section 43 of the Act), a Parliamentary Committee, or the Commonwealth Ombudsman.

If applicable, Mandatory

17AG(3)(c)

N/A

Information on any capability reviews on the entity that were released during the period.

If applicable, Mandatory

Management of Human Resources

17AG(4)(a)

12.1 Managing our people

An assessment of the entity’s effectiveness in managing and developing employees to achieve entity objectives.

Mandatory

17AG(4)(aa)

APPENDIX A: Staffing statistics and remuneration

Statistics on the entity’s employees on an ongoing and non‑ongoing basis, including the following:

(a) statistics on full‑time employees;

(b) statistics on part‑time employees;

(c) statistics on gender;

(d) statistics on staff location.

Mandatory

17AG(4)(b)

APPENDIX A: Staffing statistics and remuneration

Statistics on the entity’s APS employees on an ongoing and non‑ongoing basis; including the following:

- Statistics on staffing classification level;

- Statistics on full‑time employees;

- Statistics on part‑time employees;

- Statistics on gender;

- Statistics on staff location;

- Statistics on employees who identify as Indigenous.

Mandatory

17AG(4)(c)

12.1 Managing our people

Information on any enterprise agreements, individual flexibility arrangements, Australian workplace agreements, common law contracts and determinations under subsection 24(1) of the Public Service Act 1999.

Mandatory

17AG(4)(c)(i)

APPENDIX A: Staffing statistics and remuneration

Information on the number of SES and non‑SES employees covered by agreements etc identified in paragraph 17AG(4)(c).

Mandatory

17AG(4)(c)(ii)

Table 85: APS Employment salary ranges by classification level (Minimum/Maximum) Current Report Period (2018–19)

The salary ranges available for APS employees by classification level.

Mandatory

17AG(4)(c)(iii)

APPENDIX A: Staffing statistics and remuneration

A description of non‑salary benefits provided to employees.

Mandatory

17AG(4)(d)(i)

Table 86: APS Employment Performance Pay by classification level Current Report Period (2018-19)(a)

Information on the number of employees at each classification level who received performance pay.

If applicable, Mandatory

17AG(4)(d)(ii)

Table 86: APS Employment Performance Pay by classification level Current Report Period (2018-19)(a)

Information on aggregate amounts of performance pay at each classification level.

If applicable, Mandatory

17AG(4)(d)(iii)

Table 86: APS Employment Performance Pay by classification level Current Report Period (2018-19)(a)

Information on the average amount of performance payment, and range of such payments, at each classification level.

If applicable, Mandatory

17AG(4)(d)(iv)

Table 86: APS Employment Performance Pay by classification level Current Report Period (2018-19)(a)

Information on aggregate amount of performance payments.

If applicable, Mandatory

Assets Management

17AG(5)

12.2 Managing our assets

An assessment of effectiveness of assets management where asset management is a significant part of the entity’s activities

If applicable, mandatory

Purchasing

17AG(6)

12.4 Purchasing

An assessment of entity performance against the Commonwealth Procurement Rules.

Mandatory

Consultants

17AG(7)(a)

12.4 Purchasing

A summary statement detailing the number of new contracts engaging consultants entered into during the period; the total actual expenditure on all new consultancy contracts entered into during the period (inclusive of GST); the number of ongoing consultancy contracts that were entered into during a previous reporting period; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST).

Mandatory

17AG(7)(b)

12.4 Purchasing

A statement that “During [reporting period], [specified number] new consultancy contracts were entered into involving total actual expenditure of $[specified million]. In addition, [specified number] ongoing consultancy contracts were active during the period, involving total actual expenditure of $[specified million]”.

Mandatory

17AG(7)(c)

12.4 Purchasing

A summary of the policies and procedures for selecting and engaging consultants and the main categories of purposes for which consultants were selected and engaged.

Mandatory

17AG(7)(d)

12.4 Purchasing

A statement that “Annual reports contain information about actual expenditure on contracts for consultancies. Information on the value of contracts and consultancies is available on the AusTender website.

Mandatory

Australian National Audit Office Access Clauses

17AG(8)

12.4 Purchasing

If an entity entered into a contract with a value of more than $100 000 (inclusive of GST) and the contract did not provide the Auditor‑General with access to the contractor’s premises, the report must include the name of the contractor, purpose and value of the contract, and the reason why a clause allowing access was not included in the contract.

If applicable, Mandatory

Exempt contracts

17AG(9)

12.4 Purchasing

If an entity entered into a contract or there is a standing offer with a value greater than $10 000 (inclusive of GST) which has been exempted from being published in AusTender because it would disclose exempt matters under the FOI Act, the annual report must include a statement that the contract or standing offer has been exempted, and the value of the contract or standing offer, to the extent that doing so does not disclose the exempt matters.

If applicable, Mandatory

Small business

17AG(10)(a)

12.4 Purchasing

A statement that “[Name of entity] supports small business participation in the Commonwealth Government procurement market. Small and Medium Enterprises (SME) and Small Enterprise participation statistics are available on the Department of Finance’s website.”

Mandatory

17AG(10)(b)

12.4 Purchasing

An outline of the ways in which the procurement practices of the entity support small and medium enterprises.

Mandatory

17AG(10)(c)

12.4 Purchasing

If the entity is considered by the Department administered by the Finance Minister as material in nature—a statement that “[Name of entity] recognises the importance of ensuring that small businesses are paid on time. The results of the Survey of Australian Government Payments to Small Business are available on the Treasury’s website.”

If applicable, Mandatory

Financial Statements

17AD(e)

11.3 Financial Statements

Inclusion of the annual financial statements in accordance with subsection 43(4) of the Act.

Mandatory

Executive Remuneration

17AD(da)

APPENDIX A: Staffing statistics and remuneration

Information about executive remuneration in accordance with Subdivision C of Division 3A of Part 2‑3 of the Rule.

Mandatory

17AD(f)

Other Mandatory Information

17AH(1)(a)(i)

12.8 Other information

If the entity conducted advertising campaigns, a statement that “During [reporting period], the [name of entity] conducted the following advertising campaigns: [name of advertising campaigns undertaken]. Further information on those advertising campaigns is available at [address of entity’s website] and in the reports on Australian Government advertising prepared by the Department of Finance. Those reports are available on the Department of Finance’s website.”

If applicable, Mandatory

17AH(1)(a)(ii)

12.8 Other information

If the entity did not conduct advertising campaigns, a statement to that effect.

If applicable, Mandatory

17AH(1)(b)

12.8 Other information

A statement that “Information on grants awarded by [name of entity] during [reporting period] is available at [address of entity’s website].”

If applicable, Mandatory

17AH(1)(c)

12.8 Other information

Outline of mechanisms of disability reporting, including reference to website for further information.

Mandatory

17AH(1)(d)

12.2 Managing our assets

Website reference to where the entity’s Information Publication Scheme statement pursuant to Part II of FOI Act can be found.

Mandatory

17AH(1)(e)

12.8 Other information

Correction of material errors in previous annual report

If applicable, mandatory

17AH(2)

6.12 Reporting under the Human Services (Medicare) Act 1973

Information required by other legislation

Mandatory

Glossary

ACCOUNTABLE AUTHORITY

The Secretary of the department.

ADMINISTERED ITEMS

Appropriated funding managed on behalf of the Commonwealth. This funding is not at the discretion of the entity. An administered item is a component of an administered program.

APPROPRIATION

An amount of public money parliament authorises for spending for a particular purpose.

AUSTENDER

The Australian Government’s web-based procurement system, which provides centralised access to all publicly available approaches to market, multi-use lists, annual procurement plans and reported contracts.

CLAIMS FINALISED

Claims that are granted or rejected.

COMMONWEALTH PROCUREMENT RULES

Whole-of-government rules that establish the core procurement policy framework and articulate the government’s expectations for government agencies and their officials when performing duties related to procurement.

CORPORATE GOVERNANCE

The process by which an agency is directed and controlled. It is generally understood to encompass authority, accountability, stewardship, leadership, direction and control.

CORPORATE PLAN

An outline of the strategies the department will follow to achieve its objectives and how the department will measure success. The department reports on the performance measures contained in the corporate plan in annual reports and updates the plan every year.

DIGITAL ASSISTANT

Digital assistants are programs that are trained to understand questions and provide an appropriate response to support customers in the digital space.

eLEARNING

Web-based training: anywhere, any-time instruction delivered over the internet or a corporate intranet to browser-equipped learners.

MOBILE APP

A software application designed to run on smartphones, tablet computers and other mobile devices. Usually, they are downloaded from a platform to a target device such as an iPhone, Android phone or Windows phone; an iPad or other tablet; and a laptop or desktop computer.

ONLINE SERVICES

Web-based services that provide users with a wide variety of data transmitted over telecommunications lines. The department offers a range of online services to recipients and other subscribers, such as doctors. The department’s online services include sending electronic messages and online letters, accepting payment and benefit claims, handling Low Income Card renewals and offering health professionals secure access to Medicare electronic services.

OUTCOMES

The intended result, consequence or effect of government actions on the Australian community.

POLICY DEPARTMENTS

Australian Government departments that are responsible for developing and implementing policies and programs for the Australian community. The department delivers payments and services on behalf of a number of Australian Government policy departments and agencies.

PORTFOLIO ADDITIONAL ESTIMATES STATEMENTS

Statements that inform Senators, Members of Parliament, government departments and agencies, and the public, of changes to the proposed allocation of resources to government outcomes since the Budget.

PORTFOLIO BUDGET STATEMENTS

Budget-related statements which explain how the government intends to spend the money included in the Appropriation Bills (Budget Bills).

PROGRAM

An activity that delivers benefits, services or transfer payments to individuals, industry and/or the community as a whole, with the aim of achieving the intended result specified in an outcome statement.

SELF-MANAGED SERVICES

Self-managed services allow customers to carry out their business without staff intervention.

SMART CENTRES

Virtual centres located within the department that carry out telephony and processing work. In practical terms, smart centres mean customers have better experiences, more personalised phone calls from staff, and access to department‑wide assistance tailored to their individual circumstances.

TELEPHONY

The construction or operation of telephones and telephonic systems. The term is also used to refer to computer hardware, software, and computer network systems that carry out functions traditionally performed by telephone equipment.

Abbreviations and acronyms

AASB Australian Accounting Standards Board

AAT Administrative Appeals Tribunal

ACIC Australian Criminal Intelligence Commission

ADHA Australian Digital Health Agency

AFP Australian Federal Police

AGDRP Australian Government Disaster Recovery Payment

AGA Australian Government Actuary

AGIL Australian Government Indigenous Programs & Policy Locations

AIC Assistance for Isolated Children Scheme

AIR Australian Immunisation Register

AIS Aboriginal Interpreter Service

ANAO Australian National Audit Office

APS Australian Public Service

ASIC Australian Securities and Investments Commission

ATO Australian Taxation Office

AUSTRAC Australian Transaction Reports and Analysis Centre

AVTOP Australian Victim of Terrorism Overseas Payment

CALD culturally and linguistically diverse

CAP Community Agent Program

CCB Child Care Benefit

CCR Child Care Rebate

CDPP Commonwealth Director of Public Prosecutions

CEO Community Engagement Officer

CMBO Claim Medicare Benefits Online

CSS Commonwealth Superannuation Scheme

CUPI Check and Update Past Income

DHCAS Disaster Health Care Assistance Scheme

DHS Department of Human Services

DMA Data Matching Agency

DMP Act Data-matching Program (Assistance and Tax) Act 1990

DPO Departure Prohibition Order

DRA Disaster Recovery Allowance

DSP Disability Support Pension

DSS Department of Social Services

DTA Digital Transformation Agency

DVA Department of Veterans’ Affairs

ECLIPSE Electronic Claim Lodgement and Information Processing Service Environment

EDI Electronic Data Interchange

EFT Electronic Funds Transfer

EFTPOS Electronic Funds Transfer at Point of Sale

EL Executive Level

EPEAT Electronic Product Environmental Assessment Tool

ESAt Employment Services Assessment

ESD ecologically sustainable development

FIS Financial Information Service

FOI freedom of information

FOI Act Freedom of Information Act 1982

FRR Public Governance, Performance and Accountability (Financial Reporting) Rule 2015

FRNN Further Return is Not Necessary

GP General Practitioner

GPRIP General Practice Rural Incentives Program

GST Goods and Services Tax

HI Service Healthcare Identifiers Service

HPAU Health Professional Advisory Unit

HPOS Health Professional Online Services

HPV Human Papillomavirus

HR Human Resources

HSP Humanitarian Settlement Program

IAP Indigenous Apprenticeships Programme

IBNR Incurred But Not Reported

ICT Information and Communications Technology

IHI Indigenous Health Incentive

IPS Information Publication Scheme

ISO Indigenous Service Officer

ISS Indigenous Servicing Strategy 2018–22

JCA Job Capacity Assessment

JLL Jones Lang LaSalle Advisory Services Pty Ltd

LGBTI lesbian, gay, bisexual, transgender and intersex

MAT Medical Assessment Team

MBS Medicare Benefits Schedule

MP Member of Parliament

MSO Multicultural Service Officer

NA Not applicable

NABERS National Australian Built Environment Rating System

NAIDOC National Aboriginal and Islanders Day Observance Committee

NASH National Authentication Service for Health

NDIA National Disability Insurance Agency

NDIS National Disability Insurance Scheme

NIC National Indigenous Coalition

NIP National Immunisation Program

OAIC Office of the Australian Information Commissioner

PBS Pharmaceutical Benefits Scheme

PCC Pensioner Concession Card

PGPA Act Public Governance, Performance and Accountability Act 2013

PGPA Rule Public Governance, Performance and Accountability Rule 2014

PIN personal identification number

PIP Practice Incentives Program

PKI Public Key Infrastructure

PRODA Provider Digital Access

PSM Public Service Medal

PSS Public Sector Superannuation Scheme

PSSap Public Sector Superannuation Scheme accumulation plan

RAP Reconciliation Action Plan

RPBS Repatriation Pharmaceutical Benefits Scheme

RPGP Rural Procedural Grants Program

SAF Small APRA Superannuation Fund

SES Senior Executive Service

SFTP Secure File Transfer Protocol

SIP Service Incentive Payment

SMEs small and medium enterprises

SMSF Self-Managed Super Fund

SMTP Simple Mail Transfer Protocol

STEM science, technology, engineering and mathematics

WPIT Welfare Payment Infrastructure Transformation