Outsourcing key functions

As a small agency, Safe Work Australia leverages arrangements with other Commonwealth agencies to supplement internally resourced corporate functions.

A Memorandum of Understanding (MoU) with the former Department of Jobs and Small Business (now the Department of Employment, Skills, Small and Family Business) commenced in July 2017 to deliver services including IT support, IT infrastructure and storage, telecommunications and mail services. This MoU is in place until 30 June 2020.

The Department of Finance’s Service Delivery Office, one of the providers of shared services for Australian Government departments and agencies, provides Safe Work Australia with enterprise resource planning (ERP) system services and human resource services.

The agency also has a MoU with the Australian Competition and Consumer Commission to sub-lease premises at Level 7, 2 Phillip Law Street in New Acton, Canberra.