1.1 Providing Ministers with an independent source of information about the activities of Australian intelligence agencies.

IGIS provides Ministers

with relevant and timely

information about the

independent oversight

activities of IGIS. (Same

measure appears in

the PBS)

Met

2.1 Providing the Parliament with an independent source

of information about the activities of Australian intelligence agencies.

Number of submissions

made to parliamentary

committees.

Met

Number of appearances

before parliamentary

committees.

Met

To the extent

commensurate with our secrecy obligations, our

annual report describes

our oversight activities

and findings.

Met

References to IGIS

submissions (written

and oral) in the reports

of the PJCIS and other

committees indicate the

submissions are seen as

relevant and useful.

(PBS only)

Met

3.1 Providing the public

with as much independent

information about the work of IGIS and the activities of the Australian intelligence

agencies as is commensurate with our secrecy obligations.

To the extent commensurate with our secrecy responsibilities all

IGIS inquiries are described on the IGIS website.

Partially met– an inquiry was finalised on 17 June 2020 and the reporting period ended on 30 June 2020. The unclassified summary was uploaded to the IGIS website in August 2020.

IGIS has a written strategic

engagement plan which

includes targets for

activities.

Partially met - IGIS

has a written strategic

engagement plan,

however, targets for

activities are still under

development.

At least 15 outreach

activities completed each

year to groups outside

Australia’s intelligence

community. (PBS only)

Partially met – COVID-19 restrictions impacted on IGIS’s ability to meet this

measure.

4.1 IGIS has effective working relationships with the agencies we oversee.

Agencies proactively

disclose relevant

information to IGIS in a

timely way.

Met

Agencies respond

cooperatively to IGIS

suggestions for improving

their internal processes.

Met

The Inspector-General or

Senior Executive Service

(SES) officers meet at least

every six months with SES

officers from each agency

to discuss key issues

and arrangements for

oversight. (Same measure

appears in the PBS)

Met

4.2 IGIS has a well-developed and implemented inspection program.

Inspector-General’s

comments on any inspection conducted under s 9A of the

IGIS Act (s 35(2A) IGIS Act).

Inspector-General’s

comments on the extent of compliance by ASIS, AGO and ASD with rules made under s 15 of the IS Act (s 35(2B) IGIS Act).

Where relevant,

inspections prompt

changes in agency

processes and agencies report on improvements.

Met

An approved inspection plan is in place for agencies within the Inspector-General’s jurisdiction. (Same measure appears in the PBS)

Met

An interim inspection

plan is in place for the

four agencies expected to be added to the Inspector-General’s jurisdiction by the time relevant amendments to the IGIS Act commence.

(Same measure appears in the PBS)

Not Applicable –

The IGIS Act was not

amended to bring the

four agencies under

the Inspector-General’s

jurisdiction in 2019–20.

4.3 IGIS has a well-developed and implemented inquiry

capability.

Program of own-motion inquiries including regular

analytic integrity inquiries and inquiries triggered by inspection findings or complaints.

Met

100% of inquiry recommendations

accepted in that the relevant agency accepts that a substantive issue requiring attention has

been identified in the

recommendation.

(Same measure appears

in the PBS)

Met

A review of internal inquiry guidelines has been completed.

Met

4.4 IGIS has efficient

complaint and PID

management processes.

90% of complaints

acknowledged, triaged

and allocated within five working days. (Same measure appears in the PBS)

Met

85% of visa related complaints resolved within ten working days.

Met – Target met until

30 March 2020 when the process was amended.

See Analysis section of

the Annual Performance

Statement for further

information.

Conduct at least one

outreach activity which

includes information

about the PID scheme

in each intelligence

agency within the

Inspector-General’s

jurisdiction each year.

Partially met – COVID-19 restrictions impacted on IGIS’s ability to meet this

measure.

5.1 Appropriate infrastructure and governance.

IGIS premises meet

all applicable security

accreditation standards.

Met

IGIS ICT systems meet

all applicable security

accreditation standards.

Met

Complete a review of

internal governance

arrangements.

Met

5.2 Effective and efficient support both internally and externally.

Arrangements including service level agreements in place to provide corporate and property services including payroll, finance and relevant ICT.

Met

Implement electronic

document management and complaint management systems.

Partially met –

Implemented on the

Protected system. Delivery of the new classified LAN has been delayed, including by COVID-19. The systems will be installed once delivered.

5.3 IGIS has positive

relationships with other

integrity agencies.

Meet at least twice per

year with other integrity agencies to ensure complaint transfer and other cooperative arrangements are working efficiently.

Met

Engagement with other

integrity agencies eads

to improvements in our

processes.

Met

6.1 High performing

professional officers.

IGIS has a performance

management framework that integrates performance expectations and professional development.

Met

IGIS has sufficient officers with the skills necessary to support IGIS oversight activities including inspections, inquiries and complaint management, as well as IGIS engagement with the legislative process.

Met

6.2 Recruitment and training.

IGIS runs at least 10 modules of internal

training per year.

Met

IGIS is meeting the

recruitment targets set in

the IGIS strategic Human

Resource (HR) plan.

Partially met – IGIS

conducted multiple

recruitment rounds in 2019–20. As at 30 June 2020, IGIS had 33 officers out of a target of 55 (not including the Inspector-General). Several

additional candidates are undergoing relevant pre- employment organisational suitability and security checks.

6.3 Office culture and ethos.

IGIS officers comply with APS and security

obligations.

Met

IGIS officers utilise flexible working arrangements.

Met

IGIS conducts a staff survey at least once every two years, the survey has at least a 90% response rate, and feedback in the survey is addressed.

Met