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Introduction

Our Act establishes five specific Ombudsman roles designating that each role is to be performed by the Commonwealth Ombudsman. The Act also requires an annual report on each role as per Table 4. We report publicly on each of the functions throughout the year, and these reports, combined with the below, constitutes the annual report required.

Title

Requirement

Defence Force Ombudsman

Section 19FA(1) of the Ombudsman Act

Postal Industry Ombudsman

Section 19X(1) of the Ombudsman Act

Overseas Students Ombudsman

Section 19ZS(1) of the Ombudsman Act

Private Health Insurance Ombudsman

Section 20ZG(1) of the Ombudsman Act

VET Student Loans Ombudsman

Section 20ZX(1) of the Ombudsman Act