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Letter of transmittal

1 October 2020

The Hon Christian Porter MP
Attorney-General
Parliament House
CANBERRA ACT 2600

Dear Attorney-General

I am pleased to present the 43rd Commonwealth Ombudsman Annual Report for the year ending 30 June 2020.

The report has been prepared for the purposes of s 46 of the Public Governance, Performance and Accountability Act 2013 (PGPA Act), which requires that I prepare an annual report to you for presentation to the Parliament.

The Annual Performance Statement has been prepared as required by paragraph 39(1)(a) of the PGPA Act. This Annual Performance Statement accurately reflects my Office's performance for the 2019–20 financial year, and complies with subsection 39(2) of the PGPA Act.

The report includes the audited financial statements for my Office, prepared in accordance with the Public Governance, Performance and Accountability (Financial Reporting) Rule 2015.

The report includes specific annual reporting information, prepared in accordance with the legislative requirements under the Ombudsman Act 1976.

In addition, I certify that I am satisfied my Office has appropriate fraud control mechanisms in place which meet our needs and comply with the PGPA Act, PGPA Rule and associated framework.

Yours sincerely




Michael Manthorpe PSM
Commonwealth Ombudsman