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Enquiries about this report should be directed to the Communication Manager, Office of the
Commonwealth Ombudsman (by email to media [at] ombudsman.gov.au).
If you would like to make a complaint, or obtain further information about the Ombudsman, you
can contact us:
Call: 1300 362 072 between 9am and 5pm Monday to Friday. (Note: this is not a toll-free number and calls from mobile phones are charged at mobile phone rates).
Indigenous Line: 1800 060 789
GPO Box 442
Canberra ACT 2601
Services available to help you
If you are a non-English speaking person, we can help you through the Translating and Interpreting Service (TIS) on 131 450. If you are hearing, sight or speech impaired, a TTY Service is available through the National Relay Service on 133 677.