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Our year at a glance

Privacy highlights*

2,920 in total, compared to 2,766 in 2017–18. In 2018–19, the average time taken to finalise a complaint was 4.4 months, compared to 3.7 months in 2017–18.

* Percentages have been rounded to the nearest whole number. End-of-year statistics may differ from quarterly publication statistics.

in 2018–19, there were 950 in total, compared to 305 in 2017–18. 79% of all notifications under the NDB scheme were finalised within 60 days.

* Corrected to take account the NDB scheme only commenced on 22 February 2018.

FOI highlights*

in 2018–19, 659 were finalised, compared to 610 in 2017–18. The average time taken to finalise an Information Commissioner review in 2018–19 was 7.8 months, compared to 6.7 months in 2017–18.

* Percentages have been rounded to the nearest whole number.

2,051 by phone; 824 written and 6 in person. We received 61 FOI complaints in 2018–19 which was a similar number to last year’s 62. The average time taken to close FOI complaints in 2018–19 was 7.2 months compared to 5.8 months in 2017–18. 82% of FOI complaints were finalised within 12 months of receipt, compared to 83% in 2017–18.

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https://www.transparency.gov.au/annual-reports/office-australian-information-commissioner/reporting-year/2018-2019-12