We are a professional, agile, innovative and unique portfolio agency. We have a small and specialised workforce that is capable, culturally diverse and gender balanced.

Our workforce is supported by a flexible legislative framework under the Public Service Act 1999 with terms and conditions governed by the National Health Funding Body Enterprise Agreement 2016–2019.

We recognise that skilled, engaged and versatile people are critical to the achievement of our objectives.

We aim to cultivate and build our workforce by:

• Supporting and developing the capabilities of our staff to meet our work requirements;
• Attracting and retaining skilled, adaptable and responsive people;
• Promoting a culture where people work within and across teams to maximise expertise and produce results that benefit the agency as a whole; and
• Refining our organisational approaches to reflect the requirements of a professional, capable, flexible, technology-enabled, citizen-focused agency.

Over time, we have developed a sound understanding of our culture and workforce needs, including the requirement for data analysts as well as experts in finance and compliance.

Our workforce is supported by a flexible legislative framework under the Public Service Act 1999 with terms and conditions governed by the National Health Funding Body Enterprise Agreement 2016–2019 (the EA).

In 2018–19, we were classified as a specialist small agency, with 22 staff supporting the Administrator to oversee the responsible, efficient and effective administration of Commonwealth, State and Territory public hospital funding and payments under the National Health Reform (NHR) Agreement.