A
abbreviations, 82
Accountable Authority, 10, see also Coordinator General
activities, 14
administrative tribunal decisions, 42
advertising and market research, 43
Advisory Board, 36, 37
Agency see National Drought and North Queensland Flood Response and Recovery
Agency
agency capability reviews, 42
AGMIN Working Group on Drought, 17, 28
Alison, Anne, 20–21
ANAO see Australian National Audit Office (ANAO)
annual performance statement
Accountable Authority statement, 13
performance analysis, 18–19, 24–26, 28, 31–32
performance criteria and measures, 15
performance results, 23, 27, 30
performance snapshots, 17, 20–22, 26, 32–34
performance summary, 16
purpose statement, 13, 14
asset management, 43
Audit and Risk Committee, 36, 38–39
Auditor-General, 42, 45 see also Australian
National Audit Office
audits
financial statements audit report, 50–51
internal, 46
AusTender, 45
Australian Banking Association, 28
Australian Government agencies, 31, see also
Drought Communication and Engagement
Cross-Government Group; stakeholder
engagement
Australian Government Standing Group on
Drought, 17, 28
Australian Information Commissioner, 42
Australian Local Government Association, 28
Australian National Audit Office
access clauses in contracts, 45
financial statements audit report, 50–51
Australian Public Service Values, Employment
Principles and Code of Conduct, 47

B
banking sector response, 23, 26
Baskett, Gavin, 37
Bega, NSW, 29
Bridle, Ken, 19
Brinard cattle station, North Queensland, 20–21
bushfires, 7, 19

C
capability reviews, 42
Chief Operating Officer, 11, 80
Chief Risk Officer, 40
Clarke, Chris, 29
collaboration, 14, 15, 16, 19, 23, see also
coordination; stakeholder engagement
committee structure, 36
Commonwealth Ombudsman, 42
Commonwealth Procurement Rules, 43
Commonwealth Risk Management Policy, 40
communication approach, 30–32
community engagement, 6, 7, 17, 18, 19, 21–22, 28
performance results, 16, 30–32
see also Regional Recovery Officers (RROs)
concessional loans, 7, 18
conflict of interest declaration, 47
consultants, 44
contact officer, 1
contracts, 45 see also procurement
coordination, 6, 9, 14, 15, 16, 19, 23, 27, 28, 31, 42,
see also collaboration
Coordinator-General, 13, 40, 49, 80
Accountable Authority, 10
biography, 10
distances travelled, 17, 31
review by, 5–7
corporate governance, 36
corporate plan see Drought and Flood Agency
Corporate Plan 2019–20 – 2022–23
corporate services, 36
COVID-19 pandemic, 7, 18, 28, 31, 36, 40, 41
Craik, Wendy, 37
Crisis Management Team, 36, 40
cross-government group see Drought
Communication and Engagement Cross-
Government Group
CSIRO Data61, 33
Customer Relationship Management system, 17, 34

D
D’Arcy, Clare, 29
data and information, 32, 33–34
Department of Agriculture, Water and the
Environment, 25
Department of Industry, Science, Energy and
Resources, 22, 44
Department of Infrastructure, Transport, Regional
Development and Communications, 22, 44
Department of the Prime Minister and Cabinet,
9, 13, 36, 43, 45, 46
disability reporting, 42
drought, 7, 18, 19
data and information, 17, 33
preparedness initiatives, 29, 32
see also drought response and recovery
Drought and Flood Agency Corporate Plan
2019–20 – 2022–23, 9, 13
performance against targets see annual
performance statement
performance measures, 15
purpose, objectives and activities, 14
see also National Drought and North
Queensland Flood Response and Recovery
Agency
Drought Communication and Engagement
Cross-Government Group, 17, 30, 31
Drought Community Outreach Program, 22, 44
drought response and recovery, 9, 17, 18, 19, 37
assistance (totals), 7, 17, 18
National Drought Map, 17, 33
performance results, 16, 17, 27–32
recovery plan, 18
review of drought response measures, 18, 27, 28
Rotary program, 22
services finding tool, 34
submission to Royal Commission, 42
see also community engagement; Regional
Recovery Officers (RROs)
Drought Response, Resilience and Preparedness
Plan, 18

E
ecologically sustainable development, 42
employees see staff
enterprise agreements, 79
environmental performance of the Agency, 42
ethical standards, 47
Executive Directors, 11
Executive Group, 36, 37
exempt contracts, 45
external scrutiny, 42

F
finance law compliance, 41
financial management, 49
financial statements, 50-72
flood response and recovery, 6, 9, 17, 18–21
activities and infrastructure covered, 21, 24
assistance (totals), 6, 17, 19
grants by industry, 25
grants by Local Government Area, 24
performance results, 16, 17, 23–26
services finding tool, 34
see also community engagement
fraud prevention and control, 2, 41
fraud awareness training, 47
freedom of information, 43

G
Galvin, David, 37
Genoa, Victoria, 19
governance, 36
grants
administered grants (corporate), 44
by industry, 25
by Local Government Area, 24
performance results, 23
Rotary program, 22
RRIG program, 21, 24–26
Special Disaster Assistance Recovery Grant
program, 6, 21
totals, 6, 7, 17, 18, 19
uptake, 25
see also drought response and recovery; flood
response and recovery; loans

H
Harrington family, 20–21
health and safety see work health and safety
Heatley, Don, 37
household support, 22
human resources management, 45–47, see also
staff

I
Indigenous employment, 78
Indigenous Procurement Policy, 43
individual flexibility agreements, 79
industries assisted, 25
information and communications technology, 32,
33–34
Information Publication Scheme, 43
internal audit, 46
Internet home page, 1

J
judicial decisions, 42

K
key management personnel, 64, 80-81

L
leadership (by Agency), 15, 16, 27–28
leadership team (within Agency), 10–11
legislative framework, 9
letter of transmittal, 2
Littleproud, Hon David, 9
loans
concessional, 7, 18
low-cost, 6, 15, 23, 26
Regional Investment Corporation loans, 19
see also grants
Local Government Areas
agency community trips to, 17, 31
grants approved, 24
relationships established, 17, 21
see also community engagement
Local Land Services (LLS), 29
low-cost loans, 6, 15, 23, 26

M
Mack, Jane, 32
Mammen family, 35
maps
agency community trips, 31
National Drought Map, 17, 33
relative root zone soil moisture, 4
RRI grants for Local Government Area, 24
market research, 43
McNamara, Paul, 11
mental health, 46
Minister for Agriculture, Drought and Emergency
Management, 28
minister responsible, 9
Minister’s Roundtable on Drought, 17, 28
Montenegro, Samantha, 11
Morrison, Hon Scott, 9, 10

N
Nash, Hon Fiona, 37
National Disability Strategy 2010–2020, 42
National Drought Agreement (NDA), 18
National Drought and North Queensland Flood
Response and Recovery Agency
objectives, 13, 14
organisational structure, 9
outcome and program, 14
purpose statement, 14
roles and functions, 9
National Drought Map, 17, 33
National Farmers’ Federation (NFF), 28, 31
National Partnership Agreement, 17, 24
natural disaster preparedness, 7, 42
drought preparedness, 29, 32
non-salary benefits, 45
North Queensland flood event, 6–7, 14, 18,
24–26
impact on properties, 20–21, 26
strategy for recovery, 18, 37
see also flood response and recovery
North Queensland Flood Recovery Package, 17,
19–20, 26, see also flood response and
recovery
North Queensland Livestock Industry Recovery
Agency, 9, 13, see also National Drought
and North Queensland Flood Response and
Recovery Agency
North Queensland Monsoon Trough 2019, 6, 9,
14, 25, 26, see also flood response and
recovery; North Queensland flood event
North Queensland National Partnership
Agreement Steering Committee, 17
Northern Australian Advisory Group, 10
notifiable incidents (work health and safety), 46

O
objectives, 13, 14
organisational structure, 9
outcome and program, 13–14
outreach programs, 22, 44, see also community
engagement
overview of Agency, 9

P
Padovan, Nico, 11, 37, 80
Pandemic Plan, 40, 41
parliamentary committees, 42
pay see remuneration
performance management framework (staff), 47
performance measures and results, 14–19
drought response and recovery, 16, 17, 22,
27–32
flood response and recovery, 16, 17, 20–21,
23–26, 30–32
statistics, 17
strategic leadership, 27–28
summary, 16
performance pay, 45
personnel see staff
plans and planning
corporate plan, 9, 13, 14, 15
drought response plan, 18
fraud control plan, 2, 41
Pandemic Plan, 40, 41
Workplace Return Transition Plan, 40
Portfolio Additional Estimates Statements
2019–20, 9, 13
performance criteria and targets, 15 see
also annual performance statement
portfolio membership, 9
procurement, 43, see also contracts
professional development and training, 41, 46, 47
program see outcome and program
Public Governance, Performance and
Accountability Act 2013, 2, 9, 13, 36, 40
Public Governance, Performance and
Accountability Rule 2014, 2
Public Service Act 1999, 9
s24(1) determinations, 45, 79
purpose statement, 14

Q
Queensland Rural and Industry Development
Authority, 24, 25, 26

R
Rangelands Officers, 20
Recovery Connect online tool, 34
recruitment, 46
Regional Investment Corporation loans, 19
Regional Recovery Areas, 31
Regional Recovery Officers (RROs), 6, 17
engagements (number), 28
number of, 30
recruitment, 30, 46
role, 21, 31, 32
travel (trips), 17, 31
see also community engagement
remuneration, 79
executives, 80–81
non-salary benefits, 45
performance pay, 45
Restocking, Replanting and On-farm
Infrastructure Grants (RRIG) program, 21, 24–26
grants delivered, 17
Steering Committee, 25
risk management, 40, 41
role and functions, 9
Rotary Australia World Community Service, 22
Royal Commission into National Natural Disaster
Arrangements, 7, 42

S
salaries see remuneration
senior executives, 11
employment arrangements, 45, 79
key management personnel, 64, 80–81
remuneration, 80–81
senior management committees, 36
service finder, 34
Services Australia, 17, 34
Shared Services arrangements, 36, 43, 46
Simson, Fiona, 37
small business participation in procurement, 43
social media, 17, 32
soil moisture, 4, 29
Southern Gulf Natural Resource Management, 20
Special Disaster Assistance Recovery Grant
program, 6, 21
staff
Employee Assistance Program, 46
employment arrangements, 45, 79
ethical standards, 47
executives see senior executives
headcount, 46
performance management, 47
recruitment, 46
remuneration, 79–81
secondees, 75
statistics, 46, 75–78
training and professional development, 41, 46, 47
work health and safety, 46
see also Coordinator-General
stakeholder engagement, 14, 15, 16, 19, 23, 27,
28, 30, 31, 34, see also community engagement
state government agencies see Drought
Communication and Engagement Cross-
Government Group; stakeholder engagement
Stone, Hon Shane L, 10, 13, 29, 37, 80, see also
Coordinator-General
Stories from the road, 19, 29
strategic leadership, 27–28
strategic priorities for recovery, 6–7
studies assistance, 46
submissions to inquiries, 42

T
Taylor, Andrew, 29
training and professional development, 41, 46, 47
travel
agency community trips, 17, 31 see also
community engagement
Tritton family, 26

W
Wandel, Hannah, 11, 29
website, 32
address, 1
visits to, 17
Woodbridge, Kate, 11
work health and safety, 46
workforce see staff
Workplace Return Transition Plan, 40