Figures

Part of the report

2.1A

The number of active participants has increased from around 30,000 after three years of Trial, to nearly 392,000 four years later

2.1

2.1B

The increase in participant numbers has led to an increase in the number of plan reviews

2.1

2.1C

Reported participant outcomes

2.1

2.1D

Reported family and carer outcomes

2.1

2.1E

Over the last three years, the Scheme has grown by more than seven times

2.1

2.1F

The number of providers actively supporting participants has grown by almost four times since 2017

2.1

2.1G

The NDIA staff and partner workforce has increased 2.5 times over the last three years

2.1

2.2.1A

NDIA Purpose and Aspirations (2019–2023)

2.2.1

2.2.2A

National Disability Insurance Agency Values

2.2.2

2.2.3A

The average number of days taken to complete an access decision (within the month)

2.2.3

2.2.3B

The average number of days taken to complete and approve a first plan

2.2.3

2.2.3C

RoRDs received and closed during the March quarter and open as at 30 June 2020

2.2.3

2.2.3D

Trend of satisfaction across the pathway (% very good/good)

2.2.3

2.2.3E

Participant complaints received as a proportion of access requests

2.2.3

2.2.3F

Number of enrolled dwellings (excluding in-kind)

2.2.3

2.2.3G

Utilisation of committed supports by SIL status from 1 October 2019 to 30 June 2020

2.2.3

2.2.3H

Utilisation of committed supports by plan number from 1 October 2019 to 30 June 2020

2.2.3

2.2.3I

Average annualised payments per participant by quarter—SIL participants

2.2.3

2.2.3J

Average annualised payments per participant by quarter—non-SIL participants

2.2.3

2.2.3K

National Contact Centre telephony performance July 2018 to June 2020

2.2.3

4.1A

Agency governance diagram

4.1

4.4.2A

Agency organisational structure as at 30 June 2020

4.4.2