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Contents

Contact Information ii

Authority Chair’s Foreword iv

1. Overview and Structure of the National Capital Authority 1
Roles and Functions 1
Mission 1
Key Strategic Objectives 1
Principal Functions 2
The Structure of the NCA 3
Management Committees and their Roles 4
The Authority 4
Authority Membership 4
Committees 5
Senior Executive and Their Responsibilities 7
Volunteer Contributions 7

2. 2019–20 Annual Performance Statements 11
NCA Performance 12
Factors Contributing to Performance 13
Purpose 1 – People 14
Purpose 2 – Place 21
Purpose 3 – Plan 25

3. Management and Accountability 31
Corporate Governance 31
Ministerial Directions 33
Finance Law – Significant Issues 33
External Scrutiny 33
Asset Management 33
Consultants 34
Exempt Contracts 34
Australian National Audit Office Access Clauses 34
Small Business Support 35
Advertising and Market Research 35
Grants 35
Freedom of Information 35
Ecologically Sustainable Development and Environmental Performance 36

4. Management of Human Resources 41
Australia Day Achievement Medallion 41
Learning and Development 41
Staffing Summary and Profile 42
Staff Retention and Turnover 47
Workplace Diversity 47
Enterprise Agreements and Remuneration 48
Executive Remuneration 50
Performance Management 51
Personnel Services and Salary Processing 51
Pandemic Management Plan 51
Work Health and Safety 52
Disability Reporting 52

5. Report on Financial Performance 55
Financial Overview 55
Departmental Performance 56
Administered Performance 56
Cost Recovery 56
Entity Resource Statement 2019-20 57
Outcome Expense Statement 2019-20 58

A1. Financial Statements 61
Independent Auditor’s Report 62
Statement by Accountable Authority and Chief Financial Officer 64
Financial Statements 65

Glossary of Abbreviations, Acronyms and Terms 107

List of Requirements 111

Alphabetical Index 116