During the year, MIC commenced a business improvement program, overseen by the Audit and Risk Committee.

A new Procurement Framework and revised Corporate Expenses, Credit Card, Gifts and Benefits, Sponsorship and Donations policies have been approved and adopted in response to the second performance audit undertaken by the ANAO in 2018. The policies have been approved by the board and implementation across the company is being rolled out. The program will be fully implemented by the end of 2019-20.

The program also includes two new software implementations:

• Coins – financial management software supporting construction-based resource planning; and
• iManage – a cloud-based document management system that will allow MIC to share reports and correspondence electronically with Qube and Shareholder Departments.