SME initiative – Case management program
Between 1 July and 30 April 2021, there were 96 calls to the program and 23 actions arising from contact with a case manager. We directed several customers to other forms of IP protection or indicated that a patent is not appropriate for their business.
Evaluation of this activity occurred in May 2021 and the results form a baseline level of participation of SMEs in the program.
SME initiative – Outreach program
Between 27 July 2020 and 3 February 2021 there were 3,834 unique page views, with a total of 4,992 page views and an average time on page of 1.38 minutes.
Outcome Based Directions was successfully tested in all lower environments and deployed to production on 27 May 2021, followed by appropriate internal and external communications.
Entrepreneurs’ Programme Report
The Patent Analytics Hub has delivered 30 patent analytics reports to 18 different participants across medical and pharmaceuticals technologies.
A survey for a total of 21 reports revealed that the reports were easy to understand and interpret, provided new information to most respondents, helped to identify new collaborators, contributed to strategic business decisions, and would be recommended by more than half of respondents.