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Program 3: Advice to government and international engagement

IP Australia supports policy and legislative change to foster Australian innovation by shaping the development of the IP system domestically and abroad. IP Australia engages internationally to influence the development of effective IP systems in line with Australia’s interests.

Objective

Improve support for customers seeking to engage in international and domestic markets.

Source

IP Australia Corporate Plan 2020-21, page 9

Result

Met

6.

Criterion

Utility of value-added services to customers as measured by evaluation of key initiatives.

Target

Maintain or improve results for key initiatives, benchmark new initiatives and use feedback to improve future service offerings.

Result

SME initiative – Case management program

Between 1 July and 30 April 2021, there were 96 calls to the program and 23 actions arising from contact with a case manager. We directed several customers to other forms of IP protection or indicated that a patent is not appropriate for their business.

Evaluation of this activity occurred in May 2021 and the results form a baseline level of participation of SMEs in the program.

SME initiative – Outreach program

Between 27 July 2020 and 3 February 2021 there were 3,834 unique page views, with a total of 4,992 page views and an average time on page of 1.38 minutes.

Cognitive Futures

Outcome Based Directions was successfully tested in all lower environments and deployed to production on 27 May 2021, followed by appropriate internal and external communications.

Entrepreneurs’ Programme Report

The Patent Analytics Hub has delivered 30 patent analytics reports to 18 different participants across medical and pharmaceuticals technologies.

A survey for a total of 21 reports revealed that the reports were easy to understand and interpret, provided new information to most respondents, helped to identify new collaborators, contributed to strategic business decisions, and would be recommended by more than half of respondents.

Objective

Increase the accessibility of our data holdings.

Source

IP Australia Corporate Plan 2020-21, page 9

Result

Met

7.

Criterion

IP Australia’s public data is available.

Target

Increase in number of annual downloads from www.data.gov.au.

Result

Annual downloads of IP Australia’s public data from www.data.gov.au have increased 26% (by 4,167) from the previous year.

Objective

Provide high-quality and timely advice to government.

Source

Portfolio Budget Statements 2020-21, pages 317–18

IP Australia Corporate Plan 2020-21, page 9

Result

Met

8.

Criterion

Provision of high-quality advice to the Australian Government on policy, legislation, ministerial correspondence and briefs.

Target

Ministerial briefs and correspondence delivered to the Minister’s Office are of a high quality, with less than 10% requested to be redrafted.

100% of ministerial briefs and correspondence requested by the Minister’s Office are delivered within the agreed timeframes.

Result

100% of ministerial briefs and correspondence were of a high quality, with no redrafts requested by the Minister’s Office.

100% of ministerial briefs and correspondence were delivered within the agreed timeframes.

Provided timely and high-quality advice to the Australian Government on the introduction of the Designs Amendment (Advisory Council on Intellectual Property Response) Bill 2020.