Accounting policy for grant and refund liabilities
Grant liabilities are accounted for in accordance with the policy in note 5.

Refund liabilities are recognised where the Hearing Australia receives consideration from a customer and expects to refund some, or all, of that consideration to the customer. A refund liability is measured at the amount of consideration received or receivable for which the Hearing Australia does not expect to be entitled and is updated at the end of each reporting period for changes in circumstances. Historical data is used across product lines to estimate such returns at the time of sale based on an expected value methodology.