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Registered Organisations Commission annual performance statement

I, Sandra Parker, as the entity’s accountable authority, present the 2020–21 annual performance statement, as required under paragraph 39(1)(a) of the Public Governance, Performance and Accountability Act 2013 (PGPA Act). The statement is based on properly maintained records, accurately reflects the entity’s performance, and complies with subsection 39(2) of the PGPA Act.

Agency purpose

The ROC is responsible for improving the governance and financial accountability of registered employer and employee organisations through education, guidance (incorporating assistance and advice), regulation, monitoring, inquiries, investigation and appropriate enforcement.


Performance criteria




Further information on results

The ROC improves the governance and financial accountability of organisations by regulating compliance with the RO Act.

Financial reports required to be lodged are assessed for compliance within 40 working days



Financial reports

Annual returns required to be lodged are assessed for compliance within 40 working days



Annual returns

Lodgements of prescribed information for an election are dealt with within 40 working days




Applications for registration by auditors are dealt with within 40 working days



Registration of auditors

Information to educate employee and employer registered organisations and their members is made available

Multiple items

34 major education activities

Education activities

Analysis of performance against ROC purpose

As at 30 June 2021 there were 99 federally registered organisations comprising of approximately 395 branches, divisions and national offices. For the purposes of financial reporting, the ROC focuses on 334 reporting units. Under the RO Act, each reporting unit is required to lodge audited financial reports with the ROC. Since 2 May 2017, it has been a legislative requirement that auditors of the financial reports of reporting units are registered with the Commissioner.

Each registered organisation is also required to lodge an annual return of information (annual returns), and organisations and their branches are required to lodge prescribed information for elections (unless exempt). The accurate and timely assessment of these documents by the ROC is an important aspect of monitoring compliance with the RO Act by organisations. Publication of these documents by the ROC enables accountability to organisations’ members and transparency to the wider community.

The ROC is pleased to report that through an agile and responsive approach, we have been successful in meeting all our KPIs. In practical terms, this means that we were able to assess 100% of financial reports, and annual returns, as well as processing 100% of applications for registration by auditors and prescribed information documents lodged for elections within the KPI of 40 working days.

We helped to promote improved compliance by fostering the governance and financial accountability of organisations through education and the provision of advice and assistance. In 2020–21 we engaged with registered organisations and their peak bodies in the development and delivery of a diverse and comprehensive range of education activities and resources. This engagement included feedback gathered through our day-to-day activities, annual education survey, a consultation session with stakeholders about digital transformation and their needs, and feedback solicited at the conclusion of workshops and webinars as well as via our website and email.