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We use multiple solutions to meet our ICT needs including a cloud-first approach for corporate systems. We were the first agency to go live with Office 365 at a ‘Protected’ level in 2019. Our staff can access the DTA network anywhere and anytime. This allowed the DTA to rapidly move to a remote workforce in response to the COVID-19 pandemic without any changes to the network or equipment used. During the year, we were able to smoothly onboard 275 people, including staff, contractors and consultants, for different engagements thanks to improved and automated process in our agency’s onboarding process.

Over the past year we also rolled out a cloud-based Follow-me-print solution for use across the DTA offices and moved many key corporate functions requiring signatures to e-signature solutions.