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Appendix C: Alphabetical Index

A
abbreviations and acronyms, 138–139
Aboriginal and Torres Strait Islander employees, 82
accessibility, 83, 138, 139
accountable authority see Chief Executive Officer
Accountable Authority Instructions (AAIs), 74, 95, 97
accountable authority statement, 16
address and contact details, inside front cover
Administrative Arrangements Order (AAO) of 27 October 2016, 92
administrative tribunals, 76
advertising and market research, 98
Alexander, Peter, 69
Archives Act 1983, 88
Assistant Minister for Cities and Digital Transformation, 10
Audit Committee, 73
audits
ANAO performance audit, 76–77
financial statements, 92, 99–127
internal, 73
AusTender, 95, 96, 97
Australian Bureau of Statistics, 47
Australian Information Commissioner, 76
Australian Information Industry Association, 28
Australian National Audit Office access clauses, 96
financial statements audit report, 92, 99–127
security performance audit, 76–77

Australian Public Service

capability development, 5, 11, 27, 56–64
Digital Entry Level Programs, v, vii, 5, 58, 59
digital maturity, iv, 58
values, 75
Australian Public Service Commission (APSC), 5, 57, 60, 76, 83
Australian Taxation Office, 41, 43, 51
awards and recognition, 62

B
Bell, Genevieve, 62
blockchain, 5, 62, 138
Bloodnet, 59
Brugeaud, Randall, 69
CEO’s review, 2–6
Bureau of Meteorology, 47

C
Cantle, Jo, 71
capability development
APS, 5, 11, 27, 56–64
DTA staff, 85–87
see also training
‘Capped Term and Value’ Policy, 5, 51, 52
carer responsibilities, 84
Chief Executive Officer, 69
review by, 2–6
cloud strategies, 36, 37, 88 see also Secure Cloud Strategy
cloud.gov.au, v, 32, 36, 37, 38, 88
Comcare claims, 87
committees (DTA), 72, 87

common law contracts, 84
Commonwealth Ombudsman, 76
Commonwealth Procurement Rules, 95, 97
communities of practice, 5, 10, 60, 62, 138
consultancies, 97
contact officer, inside front cover
Content Strategy, iv, 22
contracts see procurement
conversational user interfaces, 62
corporate governance, 68–75
corporate plan, 12, 74
mapped to PBS, 13
CSIRO Data61, 35, 36

D
data collection, vii, 4, 11, 45, 46
data discovery tools, 35 see also
government data
data.gov.au, iv, v, 32, 36, 38
de Wet, GP, 71
Department of Finance, 92, 96
Department of Home Affairs, 41, 43
Department of Human Services, 41, 43, 57
Department of Social Services, 47
Department of the Prime Minister and Cabinet, 62, 88
Department of Veterans’ Affairs MyService project, 59
Design System framework, v, 58, 59, 63–64
Digital Economy Strategy, 2–3
Digital Entry Level Programs, v, 5, 58, 59
digital government rankings, 23
digital identity, 40–43, 138 see also GovPass program; Trusted Digital Identity Framework
Digital Investment Management Office, 4, 23, 27, 46–47
Digital Marketplace, vii, 23, 52, 55, 53, 57, 96

statistics, v, 5, 51, 55
digital maturity assessments, iv, 58
digital platforms
development and improvements, iv,
v, vi, 3–4, 30–43
efficiencies and savings, 38
return on investment, 11, 32, 38
strategy, 32, 34
whole-of-government, iv, vi, 3–4,
22, 31–32, 34
Digital Service Standard, 83
Design System, v, 58, 59, 63–64
four-stage process, 3, 11, 18
summary, 61
training, 58, 59
Digital Sourcing Framework for ICT Procurement, v, vii, 4, 52
Digital Training Marketplace, 57
Digital Transformation Agency approach, 7
at a glance, iii
functions, 7
organisation structure, 9
priorities, iii, 6, 8–9
purpose statement, iii, 7, 17
role and functions, 7–8
Digital Transformation Roadmap, iv, vi, 3, 19, 22, 24–25, 65
Digital Transformation Strategy, iv, 2–3, 6, 22, 24, 65
disability and digital services see accessibility
disability reporting and employment initiatives, 82–83
diversity and inclusion, 82–83
domain names, 32
Domestic Violence Policy, 87

E
efficiencies, 38
Employee Assistance Program, 84, 87
engagement see industry engagement; stakeholder engagement
Engagement Guild, 29
enterprise agreements, 84–85
environmental performance, 89
ethical standards, 75
Executive Group, 69–71, 72
exempt contracts, 96
expenses for Outcome, 94
external scrutiny, 76–77

F
Fair Criteria Policy, 5, 51, 52
Federated Data Exchange, vi, 31, 35
financial performance, 92–94
financial statements, 99–127
flexible working arrangements, 81–82
fraud control, ii, 75
freedom of information, 89
functions, 7–8

G
glossary, 138–139
Google Analytics, v, 32, 35, 38
‘gov.au’ domain names, 32
government data, 32, 35, 36 see also data.gov.au
GovPass program, iv, 3, 6, 31, 35, 40–43

H
Hosting Strategy, iv, 22, 37

I
ICT—information and communications technology (across government)
budgets by portfolio, 49
expenditure by non-corporate Commonwealth entities, 48

investment oversight by DTA, 4, 20, 27, 44–49
investment portfolio, 49
procurement, v, vii, 4, 6, 50–55
return on investment, 11, 32, 38
savings, 38
ICT—information and communications technology (DTA), 88
ICT Procurement Taskforce report, v, vii, 4, 51, 52, 54
identity verification see digital identity
Indigenous Procurement Policy, 95
industry engagement, 5, 11, 23, 28, 53, 54
Information Publication Scheme, 89
innovation in service design and delivery, 5, 11, 62
internal audit arrangements, 73
Internet address, inside front cover investment oversight by DTA, 4, 20, 27, 44–49

J
Johnson, Genine, 71
judicial decisions, 76

K
Keenan, Hon Michael, 10

L
learning and development see capability development; training
letter of transmittal, ii
life event journeys, 11, 21, 25–26, 138
looking ahead, 6

M
market research, 98
mental health, 87
minister, 10
Minister Assisting the Prime Minister for Digital Transformation, 10, 76
mobile apps, 4, 32, 33, 35

myGov digital service, vi, 3–4, 6
digital identity, 41

integration with whole-of-government platforms, 39

performance framework, 33
usage, 4
user experience improvements, 33, 39

N
National Archives of Australia guidance for websites, 88
National Blood Authority, 59
National Innovation and Science Agenda, 96
National Map, iv, v, 32, 36, 38
National Redress Scheme, 4, 33, 39
non-salary benefits, 85
notifications (WHS), 87
Notifications platform, iv, vi, 3, 31, 32,33, 34, 39

O
offices of DTA, 78, 83, inside front cover
Ombudsman, 76
open source technology, 37, 58, 64, 138
operating environment (DTA), 10–11
organisation structure, 9
outcome and program, 12, 13, 17
resources and expenses for outcome, 93–94
see also financial statements

P
panel arrangements, 51, 53, 54
Panel Policy, 5, 51, 52
parliamentary committees, 76
Payments In platform, 31, 39
people management, 78–87
performance bonuses, 85
performance criteria, 17
performance dashboards, 21, 26, 62

performance reporting, 12
performance statements
analysis of performance against purpose, 65
environmental performance, 89
financial performance, 92–94
highlights, iv
Priority 1: Develop a digital transformation roadmap, vi,19–29
Priority 2: Deliver and improve digital platforms, vi, 30–43
Priority 3: Oversee and advise on ICT and digital investment, vii, 44–49
Priority 4: Transform ICT and digital procurement, vii, 50–55
Priority 5: Build APS ICT and digital capability, vii, 56–64
summary, vi–vii
personnel security, 76–77
Portfolio Budget Statements, 12
mapped to corporate plan, 13
purpose statement, 17
portfolio budgets for active major ICT initiatives, 49
portfolio membership (DTA), 10
priorities, iii, 6, 8 see also performance statements
procurement (DTA), 95–96
procurement (government) business processes transformation, 54–55
digital sourcing, v, vii, 4–5, 51, 52
ICT procurement guidance, 50–53
program management office see Digital Investment Management Office
protective security, 76–77
public consultation, 3, 22, 31, 35 see also stakeholder engagement

Public Governance, Performance and Accountability Act 2013, ii, 16, 72, 75, 95, 97
Public Governance, Performance and Accountability Amendment (Digital Transformation Agency) Rule 2016, 8–9
Public Service Act 1999, 75
determinations under section 24(1), 84
purchasing, 95–96
purpose statement, iii, 7, 17

R
recognition (awards), 62
remuneration, 84–85
resource statement, 93
return on investment, 11, 32, 38
risk management, 74–75
roadmaps see Digital TransformationRoadmap
role and functions, 7–8

S
salaries see remuneration savings, 38 see also return on investment
Secure Cloud Strategy, iv, v, 22, 32, 36, 38
security management, 76–77
Seebeck, Lesley, 70
Senate Estimates, 77
Senate Finance and Public Administration Committee inquiry, 77
Senior Executive Service (SES) officers employment arrangements, 84
‘leading digital transformation’ program, 57, 60
remuneration, 84, 85
senior executives, 69–71

service design and delivery process
accessibility, 83
innovation in, 5, 11, 62
stages, 3, 11, 18
user experience, 21, 25–26, 33, 83
skills blueprint, 5, 57, 60
Slater, Gavin, 69
small to medium enterprises, v, 4, 5, 54–55, 95–96
Smart Cities program, 62
social media, 23, 29
Software Licensing and Services panel, 51
spatial data see National Map
Spotlight on...
Better business, better outcomes, 54–55
Leveraging digital identity for everyone, 40–43
Making good design easy, 63–64
Transforming our engagement activities, 28–29
staff diversity and inclusion, 80, 82–83
employment arrangements, 81–82, 84–85
health and safety, 86–87
training and development, 29, 85–86, 87
workforce planning, 80
workforce profile, 78–79
stakeholder engagement, iv, 2, 23–24, 27–29, 40, 58, 73
agency partnerships, 9–11, 60
communities of practice, 5, 60, 62,138
DTA engagement plan, 23, 28
stakeholders, 9
study assistance, 86

T
Taylor, Hon Angus, 10
technology strategy (DTA), 88
Tell Us Once platform, iv, 3, 31, 32, 33, 34, 39
terminology (glossary), 138–139
thought leadership, 27, 62
training
APS, v, vii, 5, 10, 23, 27, 35, 57
DTA staff, 29, 85–86, 87
see also capability development
Trusted Digital Identity Framework, iv, 3, 22, 31, 35, 40

U
United Nations eGovernment development index, 6
user expectations, 11
user experience
accessibility, 83
existing digital services, 21
improvement of, 25–26
myGov, 33, 39
user needs, 3, 11, 18, 33, 55, 61, 139

V
Vlasic, Anthony, 70

W
website (DTA)
address, inside front cover
NAA compliance, 88
websites (government)
Design System framework, v, 58, 59, 63–64
see also digital platforms
whole-of-government environment

conversational user interfaces, 62
Digital Economy Strategy, 2–3
Digital Transformation Strategy, iv,
2–3, 6, 22, 24, 65
Hosting Strategy, iv, 22, 37
ICT and digital program
management office, vii, 4, 7, 27, 46–47

integration of platforms into myGov, 39
platform development and improvements, iv, v, vi, 3–4,
30–43 see also digital platforms procurement, v, 4, 50–53
return on investment, v, 11, 32
savings, 38
Secure Cloud Strategy, iv, v, 22, 32,36, 38
women, coaching and mentoring, 5,58, 60
Work Health and Safety Committee,87
workforce see staff
workplace health and safety, 86–87
World Government Summit, Dubai, 2018, 62