Appendix A: Veteran and claims statistics
Veteran statistics
Total clients by age group and location
NSW | Vic | Qld | SA | WA | Tas | NT | ACT | Overseas | Total | |
Under 18 | 549 | 281 | 1,094 | 128 | 229 | 64 | 17 | 48 | 17 | 2,427 |
19-24 | 2,400 | 1,417 | 3,513 | 792 | 613 | 137 | 681 | 935 | 12 | 10,500 |
25-29 | 3,768 | 1,527 | 5,081 | 1,026 | 998 | 209 | 887 | 612 | 35 | 14,143 |
30-34 | 4,459 | 2,020 | 5,528 | 1,129 | 1,336 | 241 | 718 | 919 | 73 | 16,423 |
35-39 | 4,064 | 2,030 | 5,295 | 1,020 | 1,578 | 374 | 591 | 856 | 121 | 15,929 |
40-44 | 3,547 | 1,967 | 4,847 | 930 | 1,363 | 398 | 426 | 893 | 125 | 14,496 |
45-49 | 4,156 | 2,234 | 5,672 | 1,079 | 1,759 | 462 | 443 | 984 | 164 | 16,953 |
50-54 | 4,208 | 2,465 | 5,894 | 1,171 | 2,018 | 491 | 436 | 1,056 | 180 | 17,919 |
55-59 | 4,465 | 2,816 | 6,017 | 1,354 | 1,854 | 596 | 324 | 1,039 | 176 | 18,641 |
60-64 | 4,554 | 3,120 | 6,279 | 1,484 | 2,128 | 573 | 209 | 787 | 156 | 19,290 |
65-69 | 7,851 | 5,168 | 9,211 | 2,634 | 2,979 | 965 | 193 | 760 | 163 | 29,924 |
70-74 | 13,484 | 9,500 | 14,948 | 4,384 | 5,473 | 1,598 | 265 | 1,085 | 330 | 51,067 |
75-79 | 6,625 | 4,081 | 7,442 | 1,781 | 2,620 | 703 | 133 | 674 | 178 | 24,237 |
80-84 | 5,132 | 2,929 | 4,920 | 1,131 | 1,972 | 473 | 49 | 492 | 132 | 17,230 |
85-89 | 5,715 | 3,564 | 4,063 | 1,311 | 1,785 | 563 | 43 | 413 | 109 | 17,566 |
90 or over | 13,962 | 9,970 | 8,154 | 3,792 | 3,708 | 1,090 | 44 | 560 | 222 | 41,502 |
Total | 88,950 | 55,109 | 97,965 | 25,152 | 32,424 | 8,939 | 5,461 | 12,116 | 2,194 | 328,3101 |
Note: The total number of DVA clients includes any person in receipt of a pension/allowance from DVA or eligible for treatment or pharmaceuticals paid for by DVA. Clients of unknown age are included in the total but not reported separately.
1 Some clients are both veterans and dependants, therefore the total number of clients supported does not equal the total number of veterans plus the total number of dependants.
Number of living veterans
At 30 June 2016 | At 30 June 2017 | At 30 June 2018 | At 30 June 2019 | At 30 June 2020 | |
Second World War1 | 31,700 | 25,000 | 19,300 | 14,600 | 10,800 |
Korean War, Malayan Emergency and FESR2 | 11,700 | 11,000 | 10,300 | 9,600 | 8,900 |
Vietnam War3 | 43,400 | 42,500 | 41,500 | 40,400 | 39,300 |
Other pre-1972 conflicts | 5,400 | 5,000 | 4,700 | 4,400 | 4,000 |
Cambodia, Gulf War, Namibia, Somalia, Yugoslavia, Rwanda and Bougainville | 10,400 | 10,300 | 10,300 | 10,200 | 10,100 |
Post-1999 conflicts4 | 58,400 | 58,300 | 58,200 | 58,100 | 57,900 |
Peacetime Defence Force5 | 149,000 | 147,400 | 145,800 | 144,000 | 142,100 |
Total service with VEA eligibility6 | 308,600 | 298,200 | 288,700 | 280,000 | 272,000 |
Full-time Service post 1945 not included in VEA total7 | 254,800 | 253,900 | 252,500 | 250,700 | 248,400 |
Reservists8 | 97,700 | 98,900 | 100,000 | 101,100 | 102,100 |
Total Australian service9 | 661,100 | 651,000 | 641,300 | 631,800 | 622,500 |
FESR = Far East Strategic Reserve; VEA = Veterans’ Entitlements Act 1986
1 Based on nominal roll data.
2 Where the veteran has service in more than one conflict, they are recorded by most recent conflict.
3 Based on nominal roll data.
4 Includes East Timor, Solomon Islands, Afghanistan and Iraq. This category previously included Bougainville, which is now included in the preceding category. Figures are based on June 2014 Department of Defence (Defence) data.
5 Based on Australian Defence Force (ADF) data; those with three or more years of service from 1972 to 1994. Those with peacetime service after 1994 are not included.
6 Total includes those potentially eligible for a service pension and/or disability pension. Components will not add exactly to total due to rounding and overlaps.
7 A research project was initiated to estimate all living persons with post-1945 full-time service in the ADF. By necessity, input data was obtained from different sources:
- Age profile at recruitment is graphically estimated from Early Separation in the Australian Defence Force Figure 4.1, Distribution of Ab Initio Enlistment Ages, page 39.
- National service recruitment data is sourced from the Defence discussion paper National service—have a debate but make sure it is an informed one.
- The full-time enlistments data for each year from 1975 to 1998 were measured graphically from Joan Beaumont, Australian defence: sources and statistics Volume VI, Figure 6.3, Permanent ADF Enlistments and Separations, page 252.
- The full-time enlistments data for each year from 1996 to 2017 were sourced from published Defence annual reports obtained from the Department of Defence website.
- Australian Bureau of Statistics mortality rates are used. Numbers are calculated by amalgamating successive years of recruits from 1945 onwards and amortising the resulting population by single year age for each year.
8 Includes all living persons who have ever served as a Reservist in the ADF with neither continuous full-time nor qualifying service.
9 The growth in MRCA clients and the expansion of benefits to the widest possible number of (ex-)service ADF personnel necessitated redefinition of the total to include those who were not otherwise eligible under the VEA. This figure includes all living persons who have ever served in the ADF either full time or as Reservists.
Benefit recipients
At 30 June 2015 | At 30 June 2016 | At 30 June 2017 | At 30 June 2018 | At 30 June 2019 | At 30 June 2020 | |
Treatment population | 208,181 | 200,245 | 193,968 | 190,967 | 207,160 | 250,611 |
Gold Card | 153,033 | 143,635 | 135,263 | 128,517 | 122,536 | 117,072 |
White Card | 55,148 | 56,610 | 58,705 | 62,450 | 84,624 | 133,539 |
VEA pension and allowances | ||||||
Service pension includes | 126,647 | 118,174 | 106,970 | 99,939 | 94,029 | 88,764 |
| 66,016 | 61,504 | 55,641 | 52,011 | 48,958 | 46,244 |
| 60,631 | 56,670 | 51,329 | 47,928 | 45,071 | 42,520 |
Income support supplement | 56,725 | 52,292 | 47,036 | 42,464 | 38,403 | 34,571 |
SSA age pension | 3,658 | 3,538 | 3,380 | 3,225 | 3,338 | 3,379 |
Veterans payment | n/a | n/a | n/a | 134 | 470 | 709 |
Commonwealth Seniors Health Card | 4,698 | 4,321 | 7,222 | 4,098 | 4,092 | 3,954 |
Disability pension | 96,493 | 92,374 | 88,974 | 85,811 | 83,363 | 81,918 |
War widow/ers pension | 75,536 | 69,960 | 64,500 | 59,001 | 53,899 | 49,000 |
POW recognition supplement1 | 387 | 299 | 217 | 165 | 131 | 107 |
Orphan’s pension | 173 | 150 | 157 | 155 | 148 | 136 |
Attendant allowance | 403 | 353 | 304 | 273 | 229 | 210 |
Rent assistance | 15,639 | 14,694 | 13,580 | 12,683 | 12,256 | 11,480 |
Remote area allowance | 741 | 697 | 648 | 648 | 578 | 522 |
Decoration allowance | 378 | 328 | 289 | 261 | 233 | 219 |
Recreation transport allowance | 1,087 | 936 | 802 | 716 | 622 | 551 |
Vehicle Assistance Scheme | 43 | 48 | 52 | 43 | 44 | 49 |
Funeral benefit | 5,211 | 4,709 | 4,175 | 3,704 | 3,302 | 3,296 |
Veterans’ Children Education Scheme | 2,331 | 2,288 | 2,243 | 2,229 | 2,106 | 2,073 |
Clothing allowance | 449 | 398 | 348 | 322 | 286 | 265 |
Military compensation payments | ||||||
Permanent impairment (DRCA)2 | 12,516 | 12,852 | 13,400 | 14,150 | 15,116 | 16,181 |
Permanent impairment (MRCA)2 | 6,021 | 7,659 | 9,544 | 12,414 | 16,021 | 22,564 |
Incapacity (DRCA) | 1,807 | 1,777 | 1,792 | 1,874 | 1,920 | 2,305 |
Incapacity (MRCA) | 2,484 | 2,689 | 3,218 | 3,893 | 4,717 | 5,913 |
Wholly dependant partner (MRCA)2 | 86 | 91 | 105 | 124 | 150 | 168 |
Eligible young person (MRCA)2 | 91 | 97 | 114 | 128 | 144 | 168 |
MRCA Education and Training Scheme | 153 | 203 | 246 | 390 | 751 | 1,103 |
Defence Service Homes | ||||||
Homes insured | 62,127 | 58,825 | 55,838 | 53,641 | 52,243 | 51,415 |
Housing loan subsidies | 10,296 | 8,322 | 6,669 | 4,960 | 3,925 | 3,173 |
DRCA = Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (previously the Safety, Rehabilitation and Compensation Act 1988); MRCA = Military Rehabilitation and Compensation Act 2004; POW = prisoner of war; SSA = Social Security Act 1991; VEA = Veterans’ Entitlements Act 1986
1 POW Recognition Supplement is a payment that provides special recognition of surviving former Australian prisoners of war, both veteran and civilian. The payment commenced in September 2011.
2 Clients receiving a commuted or periodic (MRCA only) payment.
Veterans with accepted disability
At 30 June 2015 | At 30 June 2016 | At 30 June 2017 | At 30 June 2018 | At 30 June 2019 | At 30 June 2020 | |
VEA | 100,135 | 95,983 | 92,328 | 89,452 | 86,565 | 84,935 |
DRCA | 50,689 | 51,320 | 51,956 | 52,528 | 54,181 | 56,279 |
MRCA | 19,538 | 22,305 | 25,551 | 29,577 | 36,827 | 43,116 |
DRCA = Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (previously the Safety, Rehabilitation and Compensation Act 1988); MRCA = Military Rehabilitation and Compensation Act 2004; VEA = Veterans’ Entitlements Act 1986
Claims, service and liability provision statistics
Tables A5 to A11 provide an overview of the claims processed under the Veterans’ Entitlements Act 1986, the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) and the Military Rehabilitation and Compensation Act 2004 (MRCA) in 2019–20.
Veterans’ Entitlement Act
Claims processed
2018–19 | 2019–20 | |
Income support new claims | 10,863 | 24,995 |
Pensioner-initiated reviews | 58,268 | 52,945 |
Funeral benefit claims | 3,837 | 3,829 |
VEA = Veterans’ Entitlements Act 1986
Compensation claims
2018–19 | 2019–20 | |
Disability support | ||
Primary disability gross claims received1 | 19,859 | 19,563 |
Net claims received2 | 10,748 | 9,411 |
Conditions determined3 | 15,858 | 17,517 |
Proportion of conditions accepted | 55.8% | 62.6% |
Applications for increases in disability pension determined | 1,489 | 1,870 |
Proportion of increases in disability pension accepted | 75.2% | 72.3% |
Cases on hand at 30 June4 | 4,640 | 5,662 |
War widow/ers and dependants | ||
Gross claims received | 1,111 | 846 |
Net claims received5 | 1,003 | 815 |
Claims determined | 982 | 721 |
Proportion of claims accepted | 64.1% | 61.7% |
Cases on hand at 30 June4 | 104 | 117 |
VEA = Veterans’ Entitlements Act 1986
1 Includes applications for disability pensions, applications for increases in disability pensions and assessments/reviews.
2 Net claims does not include claims that have been withdrawn. A claim can be withdrawn for a number of reasons. Most commonly, this occurs when DVA combines multiple claims that are lodged online on the same day by the same claimant into a single claim with multiple conditions, with the consent of the claimant.
3 While a claim can be lodged with one or more conditions, each condition is determined separately.
4 Includes cases both in progress and not yet commenced.
5 This is different from claims received as withdrawn cases are excluded (for example, automatic entitlement case).
Top 15 claimed conditions
Condition | Number accepted | Acceptance rate (%) | Number not accepted | Total |
Osteoarthritis | 1,580 | 64.8 | 860 | 2,440 |
Tinnitus | 1,505 | 79.7 | 383 | 1,888 |
Sensorineural hearing loss | 1,453 | 81.4 | 333 | 1,786 |
Lumbar spondylosis | 749 | 65.3 | 398 | 1,147 |
Posttraumatic stress disorder | 537 | 73.8 | 191 | 728 |
Depressive disorder | 450 | 63.0 | 264 | 714 |
Sprain and strain | 403 | 59.8 | 271 | 674 |
Non-melanotic malignant neoplasm of the skin | 509 | 81.8 | 113 | 622 |
Solar keratosis | 500 | 83.3 | 100 | 600 |
Alcohol use disorder | 310 | 67.4 | 150 | 460 |
Cervical spondylosis | 85 | 20.7 | 325 | 410 |
Rotator cuff syndrome | 101 | 26.4 | 281 | 382 |
Fracture | 212 | 67.1 | 104 | 316 |
Anxiety disorder | 126 | 56.8 | 96 | 222 |
Erectile dysfunction | 128 | 59.5 | 87 | 215 |
Total | 8,648 | 68.6 | 3,956 | 12,604 |
VEA = Veterans’ Entitlements Act 1986
Note: In determining the majority of liability cases, DVA refers to the Repatriation Medical Authority Statements of Principles (SOPs). The 15 most frequently used SOPs covered 72 per cent of the conditions determined under the VEA in 2019–20.
Safety, Rehabilitation and Compensation (Defence-related Claims) Act
DRCA claims
2018–19 | 2019–20 | |
Liability | ||
Gross claims received | 16,0011 | 16,990 |
Net claims received2 | 7,6421 | 8,418 |
Conditions determined3 | 9,587 | 14,472 |
Proportion of conditions accepted | 75.9% | 65.9% |
Cases on hand at 30 June4 | 3,897 | 5,421 |
Permanent impairment | ||
Gross claims received | 11,494 | 14,314 |
Net claims received5 | 9,755 | 12,020 |
Claims determined | 7,238 | 9,012 |
Proportion of claims accepted | 38.8% | 36.9% |
One-off lump-sum payments | 2,927 | 3,533 |
Cases on hand at 30 June4 | 3,875 | 6,883 |
Incapacity compensation | ||
Compensation paid | $93.1 million | $146.7 million |
Payees | 2,331 | 2,588 |
Compensation for dependants | ||
Compensation paid | $31.4 million | $21.8 million |
Payees | 117 | 93 |
DRCA = Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988
1 Includes sequela claims, which are new conditions that arise out of the effects of an accepted condition. The figures for both gross and net claims received in 2018–19 have been revised to include 159 sequela claims.
2 Net claims does not include claims that have been withdrawn. A claim can be withdrawn for a number of reasons. Most commonly, this occurs when DVA combines multiple claims that are lodged online on the same day by the same claimant into a single claim with multiple conditions, with the consent of the claimant.
3 While a claim can be lodged with one or more conditions, each condition is determined separately.
4 Includes cases both in progress and not yet commenced.
5 This is different from claims received as it represents a correction of a system issue which incorrectly registered permanent impairment claims prior to the liability determination.
Top 15 most frequently claimed conditions
Condition | Number accepted | Acceptance rate (%) | Number not accepted | Total |
Osteoarthritis | 1,339 | 82.7 | 281 | 1,620 |
Tinnitus | 1,190 | 99.2 | 9 | 1,199 |
Sensorineural hearing loss | 1,144 | 99.3 | 8 | 1,152 |
Sprain and strain | 879 | 94.2 | 54 | 933 |
Lumbar spondylosis | 574 | 82.4 | 123 | 697 |
Posttraumatic stress disorder | 346 | 81.0 | 81 | 427 |
Non-melanotic malignant neoplasm of the skin | 355 | 83.3 | 71 | 426 |
Cervical spondylosis | 363 | 86.2 | 58 | 421 |
Depressive disorder | 293 | 71.8 | 115 | 408 |
Fracture | 290 | 81.5 | 66 | 356 |
Solar keratosis | 279 | 91.5 | 26 | 305 |
Rotator cuff syndrome | 160 | 59.9 | 107 | 267 |
Alcohol use disorder | 128 | 53.8 | 110 | 238 |
Anxiety disorder | 115 | 76.2 | 36 | 151 |
Thoracic spondylosis | 112 | 83.0 | 23 | 135 |
Total | 7,567 | 86.6 | 1,168 | 8,735 |
DRCA = Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988
Note: The 15 conditions most frequently claimed covered 60.4 per cent of the conditions determined under the DRCA in 2019–20.
Military Rehabilitation and Compensation Act
MRCA claims
2018–19 | 2019–20 | |
Liability | ||
Gross claims received | 29,777 | 42,293 |
Net claims received1 | 21,977 | 33,784 |
Conditions determined2 | 37,977 | 36,262 |
Proportion of conditions accepted | 84.1% | 85.8% |
Cases on hand at 30 June3 | 7,307 | 21,944 |
Permanent impairment | ||
Gross claims received | 14,354 | 12,052 |
Net claims received4 | 12,764 | 9,974 |
Claims determined | 8,833 | 11,324 |
Proportion of claims accepted | 64.9% | 83.3% |
One-off lump-sum payments | 5,993 | 6,766 |
Cases on hand at 30 June3 | 5,673 | 4,323 |
Incapacity compensation | ||
Compensation paid | $201.6 million | $321.2 million |
Payees | 6,185 | 7,395 |
Compensation for dependants | ||
Compensation paid | $67.7 million | $83.1 million |
Payees | 327 | 227 |
MRCA = Military Rehabilitation and Compensation Act 2004
1 Net claims does not include claims that have been withdrawn. A claim can be withdrawn for a number of reasons. Most commonly, this occurs when DVA combines multiple claims that are lodged online on the same day by the same claimant into a single claim with multiple conditions, with the consent of the claimant.
2 While a claim can be lodged with one or more conditions, each condition is determined separately.
3 Includes cases both in progress and not yet commenced.
4 This is different from claims received as it represents a correction of a system issue which incorrectly registered permanent impairment claims prior to the liability determination.
Top 15 most frequently claimed conditions
Condition | Number accepted | Acceptance rate (%) | Number not accepted | Total |
Tinnitus | 5,935 | 98.5 | 92 | 6,027 |
Sprain and strain | 2,975 | 97.4 | 79 | 3,054 |
Osteoarthritis | 2,323 | 90.1 | 255 | 2,578 |
Sensorineural hearing loss | 2,458 | 96.3 | 95 | 2,553 |
Lumbar spondylosis | 1,594 | 94.6 | 91 | 1,685 |
Rotator cuff syndrome | 1,298 | 97.5 | 33 | 1,331 |
Depressive disorder | 1,122 | 87.7 | 158 | 1,280 |
Posttraumatic stress disorder | 849 | 84.8 | 152 | 1,001 |
Fracture | 926 | 95.0 | 49 | 975 |
Alcohol use disorder | 552 | 88.2 | 74 | 626 |
Shin splints | 589 | 98.0 | 12 | 601 |
Chondromalacia patella | 535 | 94.0 | 34 | 569 |
Erectile dysfunction | 475 | 87.8 | 66 | 541 |
Cervical spondylosis | 329 | 62.7 | 196 | 525 |
Anxiety disorder | 429 | 89.6 | 50 | 479 |
Total | 22,389 | 94.0 | 1,436 | 23,825 |
MRCA = Military Rehabilitation and Compensation Act 2004
Note: In determining the majority of liability cases, DVA refers to the Repatriation Medical Authority Statements of Principles (SOPs). The 15 most frequently used SOPs covered 65.7 per cent of the conditions determined under the MRCA in 2019–20.
Repatriation Transport Scheme
2015–16 | 2016–17 | 2017–18 | 2018–19 | 2019–20 | |
Claims for reimbursement | 146,357 | 143,256 | 168,970 | 174,943 | 156,202 |
Arranged transport trips | 1,211,805 | 1,323,956 | 1,301,691 | 1,210,032 | 1,046,071 |
Adjustments to the Military Rehabilitation and Compensation Act liability provisions
Tables A13 and A14 show the movement in the long-term liability for income support and compensation and health and other care services under the DRCA and MRCA over the past two years, based on the advice of the Australian Government Actuary. The movement is recognised as an expense in DVA’s financial statements. Due to the nature of the liability provision, significant adjustments can occur between years.
2018–19 | 2019–20 | |||||
DRCA ($m) | MRCA ($m) | Total ($m) | DRCA ($m) | MRCA ($m) | Total ($m) | |
Changes in valuation assumptions | 552.4 | 3,186.9 | 3,739.3 | 1,553.6 | 2,078.6 | 3,632.2 |
Movements in income support and compensation payments | –158.6 | 551.0 | 392.4 | –246.7 | 1,084.3 | 837.6 |
Interest rate | 345.7 | 1,615.4 | 1,961.1 | 158.6 | 535.2 | 693.8 |
Total expenses | 739.5 | 5,353.3 | 6,092.8 | 1,465.5 | 3,698.1 | 5,163.6 |
2018–19 | 2019–20 | |||||
DRCA ($m) | MRCA ($m) | Total ($m) | DRCA ($m) | MRCA ($m) | Total ($m) | |
Changes in valuation assumptions | 58.9 | 1,412.6 | 1,471.5 | –208.5 | 3,632.3 | 3,423.8 |
Movements in health and other care services | –26.1 | 534.8 | 508.7 | –29.7 | 1,770.4 | 1,740.7 |
Interest rate | 226.9 | 1,748.6 | 1,975.5 | 42.7 | 446.2 | 488.9 |
Total expenses | 259.7 | 3,696.0 | 3,995.7 | –195.5 | 5,848.9 | 5,653.4 |
Visit
https://www.transparency.gov.au/annual-reports/department-veterans-affairs/reporting-year/2019-20-40