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The Department of Human Services delivers payments and associated services on behalf of partner agencies; and provides related advice to government on social welfare, health and child support service delivery policy.*

*Updated in the May 2018 Portfolio Budget Statement 2018-19. See the Annual Performance Statement below for the 2017-18 Corporate Plan purpose statement.


The department delivers payments and services to almost every Australian. It delivers:

  • Centrelink payments and services for seniors, job seekers, families, carers, parents, students, people with disability, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people living overseas, and people who need support at times of major change, including following natural disasters
  • aged care payments to services funded under the Aged Care Act 1997, including residential care, home care and flexible care services
  • health payments and services such as Medicare, the Pharmaceutical Benefits Scheme, digital health information, the Private Health Insurance Rebate, the Australian Immunisation Register, the National Bowel Cancer Screening Register, the Australian Organ Donor Register, and related services for veterans and their spouses and dependants
  • Child Support services for separated parents to provide financial support for their children
  • other services, including the Tasmanian Freight Equalisation Scheme and the whole-of-government myGov service.