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Summary of 2018–19 results

Summary of result ratings is a summary of result ratings against the measures published in our revised 2018–19 Corporate Plan.

Detailed results and analysis of performance follows this table, including further information about 2018–19 targets and previous results.

Summary of result ratings

Measures

Results

Purpose 1: Connectivity

Enabling all Australians to connect to effective communications services and technologies, for inclusiveness and sustainable economic growth

1. Percentage of Universal Service Obligation (USO) targets met by Telstra and community service obligations met by Australia Post

Target met

100% in 2018–19

2. Percentage of population with access to mobile coverage

Target met

>99% in 2018–19

3. Percentage of premises with National Broadband Network (NBN) access (ready to connect)

Target met

86% at 30 June 2019 (including 95% in regional areas)

4. Minimum fixed broadband download speeds available to Australian premises

Not applicable for 2018–19

First results expected in 2020–21

5. Assessment of telecommunications and postal services complaints data

Target met

Positive results achieved in 2018–19

6. Assessment of affordability of telecommunications services (mobile and fixed) on offer

Target met

Price changes for typical mobile and fixed bundles over 2018–19 showed positive results for most Australians

7. Impact of our programs on improving connectivity for people with disability

Target met

We maintained the impact of our programs in 2018–19

8. Assessment of effectiveness of the digital safety regulatory framework

Target met

Positive results achieved in 2018–19

9. Percentage of ready‑to‑connect premises that have taken up NBN

Target met

56% in 2018–19

10. Assessment of the effectiveness of the department’s international engagement on post and spectrum outcomes

Target met

Positive results achieved in 2018–19

11. Gross domestic product (GDP) contribution enabled by the communications sector

Target met

$766.328 billion in 2016–17a

12. Investment as a proportion of output in the communications sector

Target met

51% in 2017–18 (2017–18 data is the most current data available)b

13. Expenses for digital technologies and communications services (program 1.1)

Target met

$1.847 billion in 2018–19

14. Assessment of the effectiveness of the department’s oversight of communications portfolio entities

Target met

Our oversight was effective in 2018–19

15. Assessment of whether program 1.1 administered items are delivered efficiently

Target not met

We delivered 14 of 17 program 1.1 administered items on time and on budget in 2018–19

Purpose 2: Creativity and culture

Supporting inclusiveness and growth in Australia’s creative sector, and protecting and promoting Australian content and culture

16. Engagement with the national cultural institutions, indicated through:

(a) number of in-person visits to engage with national collecting institutions (including on- and off-site visits)c

(b) percentage of objects in national collections accessible online

(c) number of website visits to the national cultural institutions

Target met

Based on data available to the department at 10 September 2019, in 2018–19:

(a) 10.4 million

(b) 8.7%

(c) 49.5 million

17. Assessment of the impact of our programs to support inclusion of:

(a) regional, rural and remote Australians

(b) people with disability

Target met

Positive results achieved in 2018–19

18. GDP contribution by the creative and cultural sectors, including:

(a) overall contribution

(b) contribution of broadcasting, electronic or digital media and film

(c) contribution of music composition and publishing

Results against target not yet available

Results for 2017–18 are not yet available,b but are expected by the end of the year. Results for 2016–17, which were published since our last annual report, are as follows:

(a) $111.713 billion

(b) $9.707 billion

(c) $148.0 million

19. Philanthropic funding to the creative and cultural sectors, including:

(a) estimated private sector support to the arts

(b) to organisations listed on the Register of Cultural Organisations

Target met

In 2017–18:b

(a) $319.1 million

(b) $135.9 million

20. Number of students successfully completing courses at national elite performing arts training organisations

Target met

1056 in 2018

21. Assessment of the impact of our programs on supporting, preserving and celebrating:

(a) Indigenous languages and arts

(b) Australian creativity and culture internationally

Target met

Positive results achieved in 2018–19

22. Assessment of the effectiveness of the content regulatory framework for classification, Australian content and copyright

Target met

Positive results achieved in 2018–19

23. Assessment of whether the media regulatory framework is fit-for-purpose

Target met

Positive results achieved in 2018–19

24. Expenses for arts and cultural development (program 2.1)

Target met

$712.2 million in 2018–19

25. Assessment of the effectiveness of the department’s oversight of arts and cultural portfolio entities

Target met

Our oversight was effective in 2018–19