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Guide to this report

Part 1 provides a review of the year from our Chairman and Managing Director and details of our significant highlights and achievements over the reporting period.

Part 2 provides an overview of our role, responsibilities, organisational structure, financial structure, services to Defence, services to landlords and our property portfolio as at 30 June 2020.

Part 3 contains our annual performance statement and detailed assessment of our performance in 2019–20.

Part 4 details our management and accountability processes, including corporate governance, external scrutiny and workforce management.

Part 5 contains our consolidated financial statements for 2019–20.

Part 6 contains appendices and reference information.

The appendices provide supplementary information on specific areas of the business, including some required under legislation.

The reference information includes a list of acronyms and abbreviations, a compliance index, a directory of our services and offices, and an alphabetical index.


With the exception of the Defence Housing Australia (DHA) logo, photographs and images, the material presented in this report is provided under a Creative Commons Attribution 4.0 Australia Licence. Details of the licence conditions are available on the Creative Commons website (creativecommons.org.au).

Provided you have used material in this report as supplied (i.e. not modified text, used data to create charts or graphs or derived new statistics), you are free to share, copy and redistribute it and attribute the source as Defence Housing Australia.

Apart from any use as permitted by the Copyright Act 1968, the DHA logo, photographs and images may not be reproduced without prior written permission.

Contact details

We welcome any feedback about this report.

Please direct feedback to:

Annual Report Manager
Defence Housing Australia
26 Brisbane Avenue
Barton ACT 2600
E: annualreport [at] dha.gov.au
P: 139 342