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Services to landlords

Landlords are important to us as they help us sustain a high quality, well located property portfolio and a healthy long term financial structure. We sell and lease back properties through our Property Investment Program, direct lease properties from private owners and negotiate with existing landlords to retain properties through a new lease or extension on a current lease.

Our lease agreement

Distinguishing features of our lease agreement include:

  • a long lease term (typically six to 12 years; greater when lease options are exercised)
  • a reliable rental income payable from the date of settlement and no loss of rental income if the property is not occupied1
  • an extensive range of property care services provided during the lease term in return for a service fee.

Refer to Portfolio ownership type for more information about the proportion of our housing portfolio that is leased.

Refer to Part 3 - Performance reporting for more information about our services to landlords and investor (landlord) satisfaction.


  1. Rent may be subject to abatement in limited circumstances.