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Chapter Five: Appendices

Appendix A—Procurement and Comcover

Procurement and contract management

Comcare procurement was undertaken in accordance with the PGPA Act and the Commonwealth Procurement Rules. Comcare actively supports the Indigenous Procurement Policy, meeting the targets set to ensure indigenous business opportunities continue to grow.

Details of contracts for consultancy services

In 2018–19, Comcare’s total consultancy expense, with an individual contract value of $10,000 or more (GST inclusive) was $482,030. During 2018–19 Comcare entered into nine new consultancy contracts and there were no consultancies that continued from 2017–18 into 2018–19.

Table 28: 2018–19 Consultancy services—at 1 July 2019

Supplier name

Description of services

Contract value

Procurement method


Callida Consulting Pty Ltd

Review of Project Management Office


Open Tender


HBA Consulting Pty Ltd

Workplace Investigations


Limited Tender


Oakton Services Pty Ltd

Comcare Data Review 2018


Open Tender


ALC Education & Consulting Pty Ltd

Business Analysis Services


Limited Tender


Synergy Group Australia Pty Ltd

Review of Cost Recovery Implementation Statement Operation


Open Tender


Synergy Group Australia Pty Ltd

Review of the FY19-20 Comcare Cost Recovery Model


Limited Tender


Coxswain Alliance Pty Ltd

Business Process Analysis


Limited Tender


The Shannon Company Pty Ltd

Develop the Collaborative Partnership Prospectus


Open Tender


Deloitte Consulting Pty Ltd

Evaluation of the Early Intervention Pilot


Open Tender




More information on the value of contracts above the relevant threshold of $400,000 is available on the AusTender website www.tenders.gov.au.

Table 28 notes
Note 1

Explanation of selection process terms drawn from the Commonwealth Procurement Rules (20 April 2019).

Open tender: A procurement procedure in which a request for tender is published inviting all businesses that satisfy the conditions for participation to submit tenders. Public tenders are generally sought from the Australian Government AusTender internet site.

Limited tender: A form of restricted tendering, available only under certain defined circumstances, with a single potential supplier or suppliers being invited to bid because of their unique expertise and/or their special ability to supply the goods and/or services sought.

Panel: An arrangement under which a number of suppliers, initially selected through an open tender process, may each supply property or services to an agency as specified in the panel arrangements. Quotes are sought from suppliers that have prequalified on the agency panels to supply to the Government. This category includes standing offers and supplier panels where the supply of goods and services may be provided for a pre-determined length of time, usually at a prearranged price.

Note 2
Justification for decision to use consultancy:
A—Required specialist skills not available in-house
B—Independent review, research or assessment required
C—Independent agent or facilitator required.

Advertising and market research

During 2018–19, Comcare conducted no advertising campaigns or market research.

Indemnities and insurance

Professional indemnity insurance, purchased from Comcover indemnifies Comcare, the CEO, and all employees for damages, and defence costs awarded for breach of duty. There was one claim in 2018–19.

In 2018–19 Comcare paid $53,765 ($71,935 in 2017–18) for directors’ and officers’ insurance, and there were no claims.

Appendix B—Ecologically sustainable development and environmental performance

Under section 516A of the Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act), government organisations must report annually on their ecologically sustainable development (ESD) and environmental performance. Comcare is committed to advancing the principles of ESD and practicing these principles in its everyday activities and long-term projects.

We recognise that day to day activities consume resources and create waste. This year we have continued several activities to reduce our environmental impact with a focus on information and communication technology (ICT) and building operations as the major consumers of energy and other resources.

In February 2019, Comcare achieved a 5-star National Australian Built Environment Rating System (NABERS) Energy Tenancy rating for levels 3 to 5, 121 Marcus Clarke Street, Canberra in the ACT.

NABERS is a national rating system that measures the environmental performance of Australian buildings, tenancies and homes. NABERS measures the energy efficiency, water usage, waste management and indoor environment quality of a building or tenancy and its impact on the environment.

Comcare continues to undertake activities to reduce our environmental impact including:

  • using electronic workflows aimed to reduce the use of paper and the need to retain paper copies
  • using the energy saving features of the Windows Operating System
  • using server virtualisation to reduce both power consumption and computer hardware requirements
  • using the power saving features of computer monitors and televisions
  • participating in whole-of-government purchasing arrangements for electricity
  • participating in whole-of-government leasing arrangements for fleet vehicles
  • installing sensor lighting systems in all office fit outs
  • participating in and promoting Earth Hour 2019
  • providing end of trip facilities to encourage employees to cycle to work
  • purchasing 100 per cent recycled A4 paper, 100 per cent recycling of paper waste and recycling of other stationery items.

Technology equipment upgrade

In 2018–19 Comcare replaced and consolidated its ageing network infrastructure with a more modern higher performing and power efficient system. This saw Comcare reduce its data centre rack footprint from five racks to three and this has resulted in a decrease of power consumption each month. This also resulted in an improved and more automated disaster recovery solution of Comcare’s core infrastructure. Comcare implemented a committee management software platform for the SRCC. This application provides a more efficient method of meeting paper distribution and reduces the need to print.

Comcare enhanced the digital faxing functionality, this enhancement transitioned faxing to a secure cloud environment that returned benefits of reduction in paper, ink consumption and power consumption. The continued rollout of laptops has allowed managers and mobile workers across Comcare to have electronic versions of agendas, minutes and documents when attending meetings reducing the need to print.

Information management

Comcare is committed to the National Archives of Australia Digital Continuity 2020 (DC2020) policy. Continuing the good efforts from previous years, in 2018–19 the focus was on paper usage across the organisation.

The initiative included targeted reduction in the creation of paper records in Comcare’s records management system Content Manager. As a result of business areas making several process improvements and promoting awareness amongst staff, there has been no new paper file record created since July 2018.

Comcare has commenced an initial proof of concept to digitise 500 boxes of archive records, this will reduce storage capacity at an external storage facility.

Waste and recycling

Comcare continues to participate in the ACT Government ACTSmart Office Recycling Program in its Canberra office. The Canberra office at 121 Marcus Clarke Street renewed its accreditation in January 2019 and currently sends approximately 85 per cent of its waste to a recycling centre. Comcare provides recycling streams (including co-mingled, cardboard and paper recycling) and also has waste and recycling systems in place.

Comcare recycles 100 per cent of toner cartridges and florescent light tubes and maintains a battery recycling facility in the Canberra office.

Externally, Comcare provides the ability to download publications from its website. This allows documents to be sent and stored electronically, reducing the impact of printing and distribution of hard copy material.

Performance in focus—results

Energy consumption

Power consumption per person remained steady in 2018–19. The table below shows Comcare’s power consumption over the past four financial years.

Comcare measures paper consumption by purchases made during the financial year. In 2018–19, Comcare’s paper consumption decreased by 26 per cent from the previous year. Overall, Comcare’s paper consumption is trending down in accordance with our commitment to reducing our environmental impact.

Table 29: Comcare's environmental performance 2018–19

Environmental performance






Average power consumption per full-time equivalent employee (Mega joules/person/annum)






Paper consumption1

(reams of paper)






1 Amount purchased during the financial year

Appendix C—Compliance Index

Can be found at the separate Compliance index heading after Appendices

Appendix D—Corrections to previous annual report

Chapter One: Overview

Who we cover section–Figure 5: Comcare scheme coverage under the WHS Act (page 17)

Figure in graphic for 2017–18 should read:

  • Australian Government 191,323
  • Self-insured Licensees 161,821
  • Australian Defence Force 62,000

Who we cover section–Table 4: Notifications of work health and safety incidents—as the national regulator (page 21)

Figures in table for 2017–18 should read:

  • Australian Government 191,323
  • Self-insured Licensees 161,821
  • WHS jurisdiction total 415,144

Appendix A: Ecologically sustainable development and environment performance
Table 24: Comcare’s environmental performance 2017–18 (page 146)
First table heading should read Environmental performance