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In 2019–20, we continued to build our digital capabilities, with a focus on automation and updating business systems, aligned with the Australian Government’s Digital Transformation Agenda. This included:
- introducing single sign-on across the Australian National Registry of Emissions Units, Emissions and Energy Reporting System and Client Portal online systems, which provides scheme participants with a streamlined experience
- upgrading the Australian National Registry of Emissions Units to provide better information on the provenance of Australian carbon credit units, which assists the market to incorporate the value of co-benefits when purchasing units
- replacing our aging data infrastructure with modern data analysis capabilities, and
- transitioning all systems, data and applications to the cloud, which provides more secure, robust and accessible services.
These enhancements, in conjunction with the rapid rollout of new equipment to all employees facilitated our quick transition to remote working arrangements due to the COVID-19 pandemic.
We continued to be conscious of the increased risk of cyber-attacks facing government and other organisations. Our agency significantly matured our cyber-security capability by complying with the Government’s Essential Eight security strategies. This work provides a solid foundation for our Cyber-Resilience Framework.