Goal 1: Maintain and enhance a fair, effective and efficient aviation safety regulation system

Goal 1 key performance indicators

82% of measures completed or on track

Key achievements in 2018–19 included:

• The flight operations regulations – Civil Aviation Safety Regulations Parts 91, 119, 121, 133, 135 and 138 – were made on 6 December 2018.
• CASA exceeded its surveillance goals under the National Surveillance Selection Process, achieving 98 per cent of scheduled surveillance against a target of 90 per cent.
• The Aviation Safety Advisory Panel met four times and oversaw 19 technical working groups.

See the annual performance statement (pages 34 to 37) for full results against CASA’s corporate plan key performance indicators for Goal 1.

Goal 2: Collaborative engagement with the wider aviation community to promote and support a positive safety culture

Goal 2 key performance indicators

100% of measures completed or on track

Key achievements in 2018–19 included:

• CASA conducted 37 public consultations via the web-based CASA Consultation Hub, on a range of policy proposals and initiatives.
• New publications – including the Safety Behaviours: Human Factors for Pilots kit (second edition), the Radio Procedures in Non-Controlled Airspace booklet, and a careers guide for aircraft maintenance engineers – were released, along with plain English information to support new rules for community service flights and other regulatory changes.

See the annual performance statement (pages 38 to 40) for full results against CASA’s corporate plan key performance indicators for Goal 2.

Goal 3: Continuous improvement of organisational performance

Goal 3 key performance indicators

100% of measures completed or on track

Key achievements in 2018–19 included:

• The myCASA portal was developed – streamlining processing and payment for applications for aviation reference numbers, remote pilot licences, and renewal of remotely piloted aircraft operator certificates – and significantly reduced wait times for clients.
• Eighty-nine per cent of CASA staff participated in the 2019 Australian Public Service employee census.

See the annual performance statement (pages 41 to 44) for full results against CASA’s corporate plan key performance indicators for Goal 3.