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In this part

This part of the report provides a detailed assessment of CASA’s progress in the key focus areas outlined in the CASA Corporate Plan 2018–19 to 2021–22.

CASA’s report against key performance indicators is in Part 2: Annual performance statement, and detailed information on aspects of CASA’s operations is provided in Appendix A in Part 7: Appendices and references.

In this part:

  • CASA’s key focus areas
  • Goal 1 outcomes
  • Goal 2 outcomes
  • Goal 3 outcomes

CASA’s key focus areas

As set out in the CASA Corporate Plan 2018–19 to 2021–22, CASA tracks its performance in achieving its three goals across eight key areas of performance. The key performance indicators for each performance area are shown in Figure 6 and addressed in CASA’s annual performance statement.

In addition to the indicators, the corporate plan identifies key focus areas for each performance area, as set out in Figure 9.

Figure 9 CASA’s goals, key performance areas and key focus areas in 2018–19


Key performance area

Key focus area

1 Maintain and enhance a fair, effective and efficient aviation safety regulation system

Develop regulatory framework

1.1 Promote and improve CASA’s regulatory philosophy

1.2 Ensure the Australian civil aviation safety regulatory regime is complete and optimised for aviation safety performance, taking a pragmatic, practical and proportionate approach to regulation as it applies to risk in different industry sectors

1.3 Provide lead regulator role for the OneSKY project

Entry control

1.4 Improve the client experience through the provision of regulatory and licensing services

1.7 Provide airworthiness assurance for all Australian aircraft and Australian designed and/or built aircraft operating internationally

Compliance assurance

1.5 Conduct regulatory services and surveillance of the aviation industry to assure aviation safety performance

Address non-compliance

1.6 Develop modern enforcement strategies, policies and practices

2 Collaborative engagement with the wider aviation community to promote and support a positive safety culture

Effective engagement

2.1 Develop stakeholder relationships

2.2 Work with Australian partner organisations

2.3 Work with other overseas regulators

2.4 Contribute to the strengthening of aviation safety in the Asia Pacific

Promote safety and education

2.5 Provide comprehensive safety promotion programs to the aviation industry and stakeholders

3 Continuous improvement of organisational performance

Robust structures, systems and processes supporting good governance

3.1 Continue to improve CASA’s governance arrangements and quality of our activities

3.2 Continue to maintain sound financial management

3.3 Adopt, develop and drive a digital service delivery environment incorporating contemporary technology environments

CASA continually develops its capability and capacity

3.4 Develop CASA’s capability and capacity and implement the capability development framework incorporating structured management and leadership pathways

The intended outcomes of the key focus areas cover CASA’s short-term and medium-term priorities for the period of the CASA Corporate Plan 2018–19 to 2021–22. This section sets out a detailed report on performance for each intended outcome, including a snapshot assessment using the following symbols.


Completed or on track/no further action required


Possible delays/impact on deliverables


Delayed/unable to achieve deliverable