Engaged with the retail and manufacturing sectors to ensure that their drone customers are aware of the drone safety rules, and translated the rules into 20 languages to support people from culturally and linguistically diverse backgrounds

Provided airspace protection for major events such as Australia Day events in Sydney, the World Parachuting Championships, Avalon Airshow, Invictus Games, Australian Motorcycle Grand Prix, Bathurst 1000 Supercars, Gold Coast 600 Supercars, Newcastle 500 Supercars, and Australian Formula 1 Grand Prix

Facilitated discussions to build Uber’s knowledge of Australia’s aviation regulatory requirements around urban air mobility, contributing to Uber Air’s announcement in June 2019 that Melbourne would be the only city outside the United States to participate in trials of Uber Air’s future air transport technology

Issued Australia’s first approvals for high-altitude pseudo-satellite operations, several beyond visual line of sight operations, and drone delivery services in urban environments – the first drone delivery service, based in Canberra, is likely to be the first ongoing commercial drone delivery service operation in the world

Developed a virtual assistant to manage enquiries related to remotely piloted aircraft systems on CASA’s external website and the www.droneflyer.gov.au website – the new tool will be deployed in July 2019

Assisted Airservices Australia with planning for a five-year airspace modernisation program and provided support with regulatory and certification aspects of delivering the new national system for civil–military air traffic management

Commenced research and development on a future airspace model for Australia that will safely accommodate future aviation technology and aircraft types

Supported Canberra Airport with the delivery of low-visibility operations certification and assisted Brisbane Airport with certification activity for a new parallel runway

Assisted Geoscience Australia and Airservices Australia with regulatory aspects of the future satellite-based augmentation system

Completed new guidelines related to hazard identification and wind farm lighting

Completed sector risk profiles for the large aeroplane transport, helicopter charter sectors and remotely piloted aircraft systems, bringing the number of profiles to 10 – other profiles cover aerial mustering, aerial application, aerodromes, small aeroplane transport, commercial balloon, aeroplane medical transport, and helicopter medical transport

Received a positive assessment of CASA’s regulatory philosophy, which was commended as a model for fair, effective and responsive regulatory governance by the House of Representatives Standing Committee on Tax and Revenue in the course of its review of the 2017 annual report of the Australian Taxation Office