The Bureau’s website uptime was 99.8 per cent, which met the target of 99.8 per cent.
Average system uptime on the Bureau’s Australis supercomputer was 99.96 per cent, compared to 99.91 per cent in 2018–19. Average capacity utilisation for the Bureau’s Australis supercomputer was 49 per cent, compared to 33 per cent in 2018–19.
An assessment of the Bureau’s cyber security capability against the National Institute of Standards and Technology Cyber Security Framework indicated maturity remains at a lower level as people, processes and technology are uplifted under the ROBUST Program.
The Bureau maintained its level of digital information management maturity against the National Archives of Australia annual survey, with a score of 3.2 out of 5.
The level of compliance for all observational networks and instruments was generally satisfactory, except for the upper air network, which did not comply with frequency, height and spatial resolution requirements set by the WMO.
The number of private automatic weather stations (AWSs) reporting to the Weather Observations Website in Australia grew by around 45 per cent from 300 in 2018–19 to approximately 550 in
Real-time radar uptime was 98.0 per cent, which exceeded the target of 95 per cent.
AWS uptime was 98.9 per cent, which exceeded the target of 95 per cent.
Wind-profiler uptime was 97.9 per cent, which exceeded the target of 95 per cent.
Sea level network availability was 89.0 per cent, below the target of 95 per cent. Reduced availability was primarily due to the failure of three sites in the South Pacific and the inability to travel to return to service due to COVID-19.
Tsunami network uptime was 99.8 per cent, which exceeded the target of 95 per cent.
Satellite availability was 75.2 per cent, below the target of 95 per cent. Reduced availability was primarily due to two ground stations that provide back-up data services for international partners being offline, with the rest of the network achieving better than 95 per cent availability for the year.
Space weather network (ionosonde) availability was 92.1 per cent, below target of 95 per cent. One site experienced a major failure and was replaced.
Incident recovery times were generally within service level agreements. Mean-time to recovery for two Priority 1 incidents was 124 minutes (within the target of 240 minutes) and for 49 Priority 2 incidents was 362 minutes (within the target of 480 minutes).
An internal audit of the Bureau’s risk management processes verified compliance with the Commonwealth Risk Management Policy.
There was ongoing activation of incident management teams for the extensive bushfires across eastern Australia, simultaneously with tropical cyclones and followed by floods. Post event review management activities were completed for major events. Incident and crisis management teams remain active for COVID-19.
Assurance mapping was not completed as planned due to the readiness of target groups; however, controls assurance was undertaken on key business risks.
The Bureau maintained its certification of compliance for all existing quality management systems and the Defence Weather and Tsunami Warning Services achieved certification of compliance to ISO 9001.
The National Association of Testing Authorities reconfirmed the Bureau’s ISO 17025 pressure accreditation, while the Bureau’s application for ISO 17025 temperature accreditation experienced external delays and remains in progress. The ISO 9001 initial audit of the Bureau’s AWS network remains on track.