2019–20 Snapshot
Eye on the environment
- 63 weather surveillance radars
- 30 field offices
- 701 automatic weather stations
- ~6300 rainfall stations
- 13 wind profilers
- 38 upper air balloon stations
- 13 solar observatories and terrestrial radiation monitors
- 32 wave buoys
- 45 sea level stations
- 33 satellites operated by international partners
- 5400+ hydrological monitoring stations operated by the Bureau and its partners
- 4600+ volunteer observers
What we delivered
- 703 000+ public forecast services
- 107 000+ marine safety broadcasts
- 17 000+ weather and ocean warnings
- 1700+ flood watches and warnings
- 32 000 fire weather forecasts and warnings
- 2+ million aviation forecast products
- 216 critical event briefings to the Australian Government Crisis Coordination Centre
- 500 000+ climate graphs and charts
- 172 peer-reviewed scientific journal articles published
- 250+ climate briefings
- 210 locations in the seasonal streamflow forecasts service
The reach of our services
- over 85% of website visitors returned the following month
- 860 000+ Facebook followers
- 618 000+ Twitter followers
- 26 000+ subscribers to the Bureau’s YouTube channel
- 489 million BOM Weather app sessions
- 51% increase in Climate Data Online downloads
- 14 000+ responses to media enquires
- ~97% of the population covered by a Bureau radar
- ~92% of the population within 20 km of a Bureau automatic weather station
- 11 bilateral agreements with overseas counterparts
- $74.9 million in own source income
Our service highlights
- 92.8% of routine forecast products delivered on schedule
- 98.9% uptime of automatic weather stations
- 98.0% uptime of real-time radars
- 97.9% uptime of wind profilers
- 99.8% uptime of internet services
- 99.9% uptime of the Australis supercomputer
- Top 5 performance of ACCESS in global forecasting models
- 16 minutes average time from earthquake to tsunami bulletin
- +54 Net Promoter Score for community customers
- +61 Net Promoter Score for emergency management customers and partners
How we performed
The Bureau’s performance is measured against 19 success measures. For each measure, a critical assessment determines whether the Bureau’s performance met expectations, partially met expectations or did not meet expectations. For more information see the Annual Performance Statement.
Impact and value
The financial and social value we deliver to government, industry and the Australian community. | Performance met expectations |
The levels of satisfaction and trust our customers and partners have in us and the way we interact with them. | Performance met expectations |
Our reputation among our customers and partners, and within the Australian community. | Performance met expectations |
The level of uptake of our services by new customers and the return rate from existing customers. | Performance met expectations |
The conversion rate from ideas to opportunities to customer outcomes. | Performance met expectations |
Operational excellence
Our delivery to customer requirements. | Performance met expectations |
Internationally benchmarked levels of capacity utilisation, product and service performance, system reliability, resilience and speed to market. | Performance met expectations |
Our delivery to budget. | Performance met expectations |
Independent verification of the quality of our services. | Performance met expectations |
The levels of workforce skill and competency benchmarked with our peers and against accepted international standards. | Performance met expectations |
Insight and innovation
The depth, breadth and quality of our external partnerships and collaborations. | Performance met expectations |
Our innovation maturity is reflected in our strategy, culture, processes and systems. | Performance did not meet expectations |
The quality of our scientific publications, benchmarked internationally. | Performance met expectations |
The speed of delivery from concept to prototype and from prototype to customer acceptance. | Performance partially met expectations |
Feedback from staff, customers and partners on our capacity to innovate. | Performance partially met expectations |
The Bureau Way
Our performance benchmarked internationally against work health, safety and environment best practice. | Performance partially met expectations |
Feedback from staff and customers on the alignment of our stated intent with our actual behaviours and actions, especially those of our senior leaders. | Performance met expectations |
A diverse and inclusive workforce, benchmarked against the community. | Performance partially met expectations |
The number and outcomes of collaborative and whole-of-enterprise activities. | Performance met expectations |
Visit
https://www.transparency.gov.au/annual-reports/bureau-meteorology/reporting-year/2019-20-6