2018–19 Snapshot
|
EYE ON THE ENVIRONMENT |
WHAT WE DELIVERED |
|---|---|
|
62 weather surveillance radars |
over 700 000 public forecast services |
|
32 field offices |
182 000 marine forecasts and warnings |
|
~6600 rainfall stations |
16 504 weather and ocean warnings |
|
700 automatic weather stations |
1468 flood watches and warnings |
|
13 wind profilers |
685 fire weather warnings |
|
13 solar observatories and terrestrial radiation monitors |
1.9 million aviation forecast products |
|
30 wave buoys |
225 critical event briefings to the Australian Government Crisis Coordination Centre |
|
46 sea level stations |
500 000+ climate graphs and charts |
|
19 satellites operated by international partners |
150 scientific journal articles and research reports published |
|
over 5000 volunteer observers |
250+ climate briefings |
|
5300+ hydrological monitoring stations operated by the Bureau and its partners |
210 locations in the seasonal streamflow forecasts service |
|
THE REACH OF OUR SERVICES |
OUR SERVICE HIGHLIGHTS |
|---|---|
|
over 85% of website visitors returned the following month |
92.8% of routine forecast products delivered on schedule |
|
805 716 Facebook followers |
98.7% uptime of automatic weather stations |
|
544 196 Twitter followers |
97.2% uptime of real-time radars |
|
16 764 subscribers to the Bureau’s YouTube channel |
97.3% uptime of wind profilers |
|
348 million BOM Weather app sessions |
100% uptime of internet services |
|
21% increase in Climate Data Online downloads |
99.9% uptime of the Australis supercomputer |
|
16 500+ responses to media enquires |
Top 5 performance of ACCESS in global forecasting models |
|
~97% of the population covered by a Bureau radar |
75% of community customers' needs exceeded by the Bureau's forecast services |
|
~92% of the population within 20 km of a Bureau automatic weather station |
15 minutes average time from earthquake to tsunami bulletin |
|
11 bilateral agreements with overseas counterparts |
+51 Net Promoter Score for community customers |
|
$93.197 million in own source income |
+70 Net Promoter Score for emergency management customers and partners |
How we performed
|
Pillar |
Success measure |
Result |
|---|---|---|
|
Impact and value |
The financial and social value we deliver to Government, industry and the Australian community. |
Performance met expectations |
|
Impact and value |
The levels of satisfaction and trust our customers and partners have in us and the way we interact with them. |
Performance met expectations |
|
Impact and value |
Our reputation among our customers and partners, and within the Australian community. |
Performance met expectations |
|
Impact and value |
The level of uptake of our services by new customers and the return rate from existing customers. |
Performance met expectations |
|
Impact and value |
The conversion rate from ideas to opportunities to customer outcomes. |
Performance partially met expectations |
|
Operational excellence |
Our delivery to customer requirements. |
Performance met expectations |
|
Operational excellence |
Internationally benchmarked levels of capacity utilisation, product and service performance, system reliability, resilience and speed to market. |
Performance partially met expectations |
|
Operational excellence |
Our delivery to budget. |
Performance met expectations |
|
Operational excellence |
Independent verification of the quality of our services. |
Performance met expectations |
|
Operational excellence |
The levels of workforce skill and competency benchmarked with our peers and against accepted international standards. |
Performance partially met expectations |
|
Insight and innovation |
The depth, breadth and quality of our external partnerships and collaborations. |
Performance met expectations |
|
Insight and innovation |
Our innovation maturity is reflected in our strategy, culture, processes and systems. |
Performance did not meet expectations |
|
Insight and innovation |
The quality of our scientific publications, benchmarked internationally. |
Performance met expectations |
|
Insight and innovation |
The speed of delivery from concept to prototype and from prototype to customer acceptance. |
Performance partially met expectations |
|
Insight and innovation |
Feedback from staff, customers and partners on our capacity to innovate. |
Performance met expectations |
|
The Bureau way |
Our performance benchmarked internationally against work health, safety and environment best practice. |
Performance partially met expectations |
|
The Bureau way |
Feedback from staff and customers on the alignment of our stated intent with our actual behaviours and actions, especially those of our senior leaders. |
Performance met expectations |
|
The Bureau way |
A diverse and inclusive workforce, benchmarked against the community. |
Performance partially met expectations |
|
The Bureau way |
The number and outcomes of collaborative and whole-of-enterprise activities. |
Performance met expectations |
Visit
https://www.transparency.gov.au/annual-reports/bureau-meteorology/reporting-year/2018-2019-8