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Highlights from 2019-20

Promoted Australia's free trade agreements

1,805 participants attended 14 free trade agreement seminars (11 in person, three online) around Australia that highlighted opportunities across Australia’s 13 existing free trade agreements, as well as expected benefits from upcoming agreements.

Reduced time and cost for exporters

We released new digital services to help businesses assess and select appropriate markets, and understand market opportunities and conditions, including a prototype Trade Information Service to help businesses navigate the complex regulatory environment and to reduce barriers for export.

Continued to deliver value to Australian businesses

90% of clients responding to a survey say they were satisfied with Austrade’s services, and 75 per cent say they achieved a commercial outcome within 12 months of working with Austrade.

Provided consular and passport services

97.6% of passport applications received by Austrade were accurately processed during 2019– 20, with 99% of these scanned within a 24 hour period.

Won productive foreign direct investment

$4.7b in investment value, resulting from 117 investment outcomes, helping create or safeguard 8,240 jobs.

Contributed to policy development

Austrade supported the implementation of the Comprehensive Strategic Partnership between Australia and India by developing the new Digital Education Hub and the Australia–India Business Exchange.