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Appendix 9: Advertising, direct mail, media placement and market research

Advertising activities

During 2020–21, the ATO conducted the following advertising activities:

  • ACNC recruitment(a)
  • ATO recruitment
  • Communities in control(a)
  • Drought
  • Economic stimulus measures (temporary full expensing and loss carry back)
  • Fringe benefits tax
  • Highlight misconduct in tax agents(b)
  • Illegal early release of super
  • JobKeeper extension (Culturally and linguistically diverse audiences)
  • JobKeeper payment (extension 2)
  • JobMaker (hiring credit)
  • Not for profit (NFP) support and services
  • New South Wales flood relief
  • Our services
  • Phoenix
  • Scams and identity protection
  • Service delivery peaks
  • Superannuation guarantee amnesty
  • Supporting small business
  • Tax and super basics
  • Tax avoidance schemes
  • Tax, super and you competition
  • Unregistered tax agent(b)
  • Working from home deductions.

Notes

(a) Relates to work undertaken on behalf of the Australian Charities and Not-for-profits Commission.

(b) Relates to work undertaken on behalf of the Tax Practitioners Board.

Further information on advertising activities is available at ato.gov.au and in reports on Australian Government advertising prepared by the Department of Finance, available at finance.gov.au.

Payments for advertising, direct mail, media placement and market research

Under the Commonwealth Electoral Act 1918, agencies are required to provide details of payments over $14,300 (GST inclusive) made to advertising, direct mail, media placement and market research organisations. Amounts paid during 2020–21 are set out below.

Annual reports contain information about actual expenditure on contracts for consultancies. Information on the value of contracts and consultancies is available on the AusTender website at tenders.gov.au.

Amounts paid to advertising, direct mail, media placement and market research organisations, 2020–21(a)(b)

Organisation

Initiative, event or product

Total payments
($)

Media placement

Universal McCann

ATO recruitment advertising

256,498

Universal McCann

Economic stimulus measures (temporary full expensing and loss carry back) advertising campaign

40,424

Universal McCann

Fringe benefits tax advertising campaign

53,900

Universal McCann

Illegal early release of super advertising campaign

53,900

Universal McCann

JobKeeper extension (CALD audiences) advertising campaign

52,201

Universal McCann

JobKeeper payment (extension 2) advertising campaign

190,623

Universal McCann

JobMaker (hiring credit) advertising campaign

52,713

Universal McCann

NFP support and services advertising campaign

32,339

Universal McCann

NSW flood relief advertising campaign

40,426

Universal McCann

Our services advertising campaign

32,340

Universal McCann

Phoenix advertising campaign

53,900

Universal McCann

Protecting our community advertising campaign

67,409

Universal McCann

Scams and identity protection advertising campaign

53,068

Universal McCann

Service delivery peaks advertising campaign

53,848

Universal McCann

Superannuation guarantee amnesty advertising campaign

52,768

Universal McCann

Supporting small business advertising campaign

32,340

Universal McCann

Tax and super basics advertising campaign

266,373

Universal McCann

Tax avoidance schemes advertising campaign

53,108

Universal McCann

Tax, super and you competition advertising campaign

25,646

Universal McCann

Unregistered tax agent advertising campaign(c)

54,968

Universal McCann

Working from home deductions advertising campaign

53,576

TOTAL

$1,572,368

Market research

Colmar Brunton Pty Ltd

Understanding the unregistered tax agent population(c)

49,970

Culture Plus Consulting Pty Ltd

ATO staff experience diversity and inclusion

85,360

EY Sweeney

Contemporary education for small business

108,779

EY Sweeney

Modernising Business Registers brand research

63,855

JWS Research

Understanding business perspectives of registers

15,928

Kantar Public Australia Pty Ltd

Exploring professional development for teachers

32,615

Orima Research Pty Ltd

Measuring community perceptions

357,979

TOTAL

$ 714,486

Notes

(a) For the purposes of section 311A of the Commonwealth Electoral Act 1918, the ATO does not undertake polling activity.

(b) The ATO made no payments over $14,300 (GST inclusive) to advertising or direct mail organisations in 2020–21.

(c) Relates to work undertaken on behalf of the Tax Practitioners Board.

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