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Our operations

Operational highlights

Technology Road Map

In 2018–19, the ASC implemented a technology and digital modernisation program across Sport Australia and the AIS. The work focused on digitally transforming business services and operations, bringing the organisation to the forefront in engaging and collaborating digitally, and in providing information insights.

Key projects included:

> implementation of cloud-based office productivity software and hybrid-cloud back-office services, which combined with modern security intelligence enables us to work wherever and whenever we need to, while collaborating with partners more easily

> development of a new analytics platform, which provides timely access to decision-making data, bringing existing data sets together to provide a more holistic view of the ASC, and combining this with third-party data to give insights into sport system performance.

In line with our strategic priority to improve the capability of the sport sector, the ASC has now commenced a program to extend the capability built internally under the Technology Roadmap out to the sport sector. This project aims to help our partners better focus on their customers and improve their use of customer data and engagement tools.

Top rating for AIS Caretaker’s Cottage Childcare Centre — Exceeding National Quality

In August 2018, the AIS Caretaker’s Cottage Childcare Centre achieved one of the highest ratings under the National Quality Framework for Early Childhood Education, receiving the rating of ‘Exceeding the National Quality’.

The centre has already been awarded the Excellent rating from the Australian Children’s Education and Care Quality Authority (ACECQA), which is the highest national standard that a childcare service can achieve under ACECQA’s National Quality Framework for Early Childhood Education and Care.

The Centre is one of 47 education and care services which currently have the Excellent rating nationwide, and one of only 16 services nationwide to have achieved the Excellent rating more than once.

The AIS Caretaker’s Cottage Childcare Centre is a work-based service offering care for children aged under five. The service is available to parents employed at the ASC and NSO staff and athletes who work on site.

AIS site activity - 38 – number of buildings and venues (Bruce > 35, Yarralumla > 1, Pizzey Park > 1, ETC > 1), 131,000 tour participants, 19 NSOs on site (16 > Bruce, 1 > Yarralumla, 1 > Pizzey Park, 1 > ETC), 80,000 – total number of bed nights (including 43,000 high performance bed nights), 589,000 visits to the AIS campus in Bruce, 85% customer satisfaction, 65,000 total event tickets sold.

Site management

The ASC operates facilities, residential services and other activities for high performance NSO programs at the AIS Canberra campus. The campus is also used by a variety of community, sporting and commercial groups and is a popular national attraction for visitors. In addition, the ASC operates strategic sports training facilities at Pizzey Park (Gold Coast) and at Varese in Italy and operated from leased premises in Brisbane, Melbourne, Sydney, Adelaide and Perth. Offices in Brisbane and Perth were closed by 31 July 2019 and the Adelaide office will close by 31 December 2019.

In 2018–19, the ASC engaged in the development of an initial and detailed business case to present options to ensure that the AIS remains a source of pride, inspiration and international success. The initial business case was approved and work on the detailed business case commenced in November 2018. The detailed business case is due to be presented to Government for consideration in 2019–20.

Site operations continued to operate in increasingly ageing facilities with a focus on safety, compliance and meeting high performance sport outcomes. Critical infrastructure decision-making is being considered in conjunction with the likely long-term functionality of each of the assets. In 2018–19, the ASC undertook several key facility refurbishment projects in line with our strategic direction, including:

> retiling of the recovery centre pools to ensure WH&S safety

> design work for the replacement of mechanical systems for the Testing and Training Pool/Recovery Centre and Multi Sports Hall, with construction work leading up to the Tokyo 2020 Olympic Games

> replacing the turf to training field 1

> replacing the aluminium composite panels to the facade of the Residence of Champions to mitigate a potential fire threat

> internal refurbishments of the AIS Rowing Centre (Yarralumla), including replacing the athlete kitchen and modifications to the gym layout and flooring

> modifications to the 3D printing and fabrication workshop in AIS Applied Technology and Innovation

> improvements to the physiotherapy and medical areas

> replacement of the Gerflor to the volleyball courts.

Environment and heritage

The ASC Environmental Management System is based on the International Standard for Environmental Management Systems (ISO 1401:2004). It comprises policy objectives, targets and procedures for monitoring and review. A fundamental goal of the ASC’s Environmental Policy is to comply with Australian Government environmental policies, initiatives and legislative requirements.

A recent focus on the development of an Energy Management Plan for the ASC has led to the instigation of an external audit on energy consumption at the ASC. The audit clearly identified the need for a strategic plan to guide improvement of the Building Management System (BMS) to incorporate monitoring and control of asset energy use. Furthermore, an increase in metering to gather data for analysis will provide a platform for setting energy targets for the future. This initiative will be fundamental for the design of any future campus developments.

During 2018–19, the ASC continued to monitor its energy and water usage and implemented specific environmental initiatives. Key activities included:

> continued lighting upgrades as part of project work or end of life replacement, to install energy efficient LED light fittings and improve lighting controls

> continued monitoring of water, gas and electricity usage

> continued identification as an accredited recycler by ACTSmart

> ongoing operation of the organic waste recycling program, which is breaking down 1,000kg of waste per week across four worm farms

> implementation of improved waste infrastructure to assist in waste segregation and minimise contamination of waste streams

> introduction of E-Waste and battery hazardous waste to the Sport Australia/AIS waste streams

> continued staff and visitor waste education which has resulted in high volumes of waste diversion through nine different waste streams, and has led to a further 2.2 per cent decrease in waste to landfill, with overall waste to landfill now at 29.7 per cent.

The ASC continued to enhance its capability to identify and manage its buildings and artefacts of heritage or cultural significance. In 2018–19, the ASC:

> continued operation of the Heritage and Culture Committee to oversee the ASC’s heritage commitments

> continued to review and add items to the ASC Heritage Collection

> continued publishing the online history of AIS scholarship holders, including completion of sections on swimming, netball, men’s football, athletics, basketball and gymnastics

> commenced work on developing and implementing displays for the Visitors Centre focusing on celebrating and recognising Aboriginal and Torres Strait Islander athletes

> installed a commemorative Sports and the Armistice display in the AIS Visitor Centre which attracted and informed large numbers of visitors to the site on the importance of sport as a catalyst for peace and healing

> nstalled State of Origin and Year of the World Cup displays in the AIS Visitor Centre

> carried out rectification works on the Sydney 2000 Wheelchair Basketballer statue

No property with heritage values was acquired or disposed of during 2018–19.

Electricity consumptionElectricity Consumption (KWh) – 2018-19 - 8,294,647(KWh) – 6.1% below 10 year average of 8438,375 (KWh).

Water consumptionWater Consumption (KL) – 2018-19 – 99,766(KL) - -10.5% above 10 year average of 95,987(KL)

Gas consumptionGas Consumption (Gj) – 2018-19 – 41,682(Gj) - -1.6% above 10 year average of 43,401.30.