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Systems & Technology

We continued to evolve our systems and technology throughout the year to support our people, drive productivity, improve safety and raise the customer experience.

Our Technology Investment Committee, which we established in 2018-19, continued to provide oversight, while our Systems & Technology team continued to engage across the business to finalise and implement a new Digital Strategy, which better positions ARTC for the future.

Digital Strategy

As we look to streamline, digitise and automate more processes in the workplace, we finalised our Digital Strategy, which defines our technology vision for the next five years.

Importantly, our Digital Strategy will help us make smarter investments to meet the day-to-day needs of our people, as well as the overarching goals of our business and our customers.

Cyber security

We implemented our Cyber Security Strategic Plan to ensure ARTC continued to have the capacity to manage cyber security risks associated with increased digitisation and interconnectivity.

As part of the plan – which will continue to be implemented over the next three years – we continued to strengthen our systems and build organisational awareness of cyber security dangers in order to protect our business.