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Contents

Merit Protection Commissioner’s foreword

Our year at a glance

1. Overview

About the Merit Protection Commissioner

Statutory functions and responsibilities

Reviews of employment-related actions and decisions

Complaints about entitlement calculations on separation

Inquiry functions

Statutory services for APS Agencies

Recruitment and employment services for non-APS entities

Organisational structure

2. Report on performance of statutory functions

Reviews of employment-related actions

Year-end totals for all reviews of action

Reviews of promotion decisions

The promotion review process

Applications received

Promotion review caseload

Promotion Review Committee outcomes

Performance against timeliness key performance indicators

Managing the surge in promotion review applications

Promotion review telephone and email inquiries

Reviews of other actions

Applications received

Types of applications

Treatment of applications

Applications not accepted for review

Review applications by agency

Review outcomes

Performance against timeliness key performance indicators

MPC direct review of an action (primary reviews)

MPC review of an action following internal agency review (secondary reviews)

Feedback from review applicants

Complaints about entitlements on separation

Inquiry functions

Statutory services for APS agencies

Inquiries into breaches of the Code of Conduct

Independent Selection Advisory Committees

Recruitment and employment services for non-APS entities

3. Engagement, Projects and Accountability

Stakeholder engagement and resources

Engaging with our stakeholders

Resources and information for our stakeholders

Tip sheets

Published case summaries

Review of our website

Improving how we work and deliver services

Induction program for new reviewers

Procedures manuals

Decision support tools for reviewers

Promotion reviews case management

Triage of incoming review applications

Governance and accountability

Financial arrangements and corporate support

Staffing and office locations

Interaction of the roles of the Merit Protection Commissioner and the Australian Public Service Commissioner

Business planning and risk management

Freedom of information and privacy

Information publication scheme

4. The year ahead

Priorities in 2020–21

APPENDICES

Appendix A: The Merit Protection Commissioner’s Statutory Functions

Appendix B: Data tables for statutory functions

Review of promotion decisions

Review of general employment actions and complaints casework

Erratum

List of Figures

List of Tables