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Foundational objectives

Source of criteria: Corporate Plan 2018–19, page 7 and 15.

Table 15: Results for objective F.1.



Key Performance Indicator

2018–19 results


Collect, analyse, and disseminate APS workforce data.

Data provided by the Commission is regularly used to develop and assess workforce policies and practices.

Agencies indicated in the 2018 APS agency survey that they regularly use workforce data and products provided by the Commission. The Commission collects, analyses and disseminates relevant information in the biannual employment data release, the APS Employment Database interactive interface (APSEDii), the annual Remuneration Report, the APS employee census, the APS annual survey, and the State of the Service Report.

Timely response to APS workforce data requests.

Greater than 85 per cent of data requests are responded to within five days.

In 2018–19, the Commission received just over 250 requests for workforce data and actioned 90 per cent within five days.

This represented an increase from 2017–18 where the Commission received 181 requests, with 88 per cent of requests actioned within five days.

Maintain comprehensive data sets representative of the APS workforce.

APS employee census response rate remains high.

The response rate for the APS employee census remained high. There was a 77 per cent response rate to the 2019 employee census, up 3 per cent on the previous year. This is the highest response rate for the census since it first began in 2012.

Improve employee data completeness, particularly for diversity, in the APS Employee Database.

The completeness of diversity information held by the APS Employee Database is improving. In the May 2019 edition of APS News, employees were encouraged to review their personal information, specifically diversity details, held in their agency HR system. The Commission will continue highlighting the importance of employees providing current personal information to their agency.

Table 16: Results for objective F.2.



Key Performance Indicator

2018–19 results


Deliver public sector capacity building activities under the Australian Aid program as requested by the Department of Foreign Affairs and Trade.

Programs deliver on outcomes as agreed with the Department of Foreign Affairs and Trade.

The Commission delivered capacity building programs as agreed with the Department of Foreign Affairs and Trade, and partner organisations in Indonesia and Papua New Guinea. The various activities included leadership development activities and knowledge and skills development for staff in priority areas.

Represent the APS and build relationships with foreign governments and other international bodies.

Host international delegations on request to share APS workforce policies and practices.

The Commissioner visited Canada, the United Kingdom and Malaysia to meet with counterparts and discuss matters of mutual interest, including public sector reform, approaches to learning and development and talent management. The Commissioner also met with the Secretary–General of the Association of Southeast Asian Nations (ASEAN). The meetings laid the foundation for further dialogue and information sharing on public sector leadership, governance and workforce management issues.

This year the Commission also increased its level of engagement with the New Zealand State Services Commission.

The Commission continued its longstanding engagement with the Organisation for Economic Co–operation and Development (OECD). The Commission provided a range of information and statistics that contributed to OECD reports and publications, and supported Australian participation in OECD forums.

The Commissioner joined the ANZSOG Board. ANZSOG works in partnership with federal and state governments in Australia, the New Zealand government, and universities in both countries, to lift the quality of public sector leadership through public sector executive education and government–focused research.

The Commission responds to requests to meet with visiting foreign delegations and foreign ambassadors serving in Australia, to discuss a range of public sector administration and workforce management issues. The Commission engaged in this context with Thailand, Indonesia, Peru, India, Pakistan, Papua New Guinea and French Polynesia.

Engage with Australian public sector jurisdictions.

Participate in inter–jurisdictional forums to share public sector workforce best practice, information and current challenges.

The Commission continued to engage in the:

  • biannual Australia–New Zealand Public Service Commissioners’ Conference (comprising commissioners from the federal, state and territory levels)
  • biannual inter–jurisdictional Industrial Relations Directors’ Conference (federal, states and territories)
  • inter–jurisdictional discussion on learning and development (includes New Zealand and the Australian states and territories – convened every two months)
  • quarterly National Public Sector Industrial Relations Officers Group teleconferences (with counterparts from states and territories), and
  • Inter–jurisdictional Workforce Data Analytics Committee (with counterparts from states and territories – convened monthly).

The Commission also continued to coordinate a Workforce Planning Community of Practice, which brings together workforce planning practitioners from across the APS, as well as state and territory governments, to share knowledge and best practice on workforce planning.

During the year the Commission also sent a delegate to the 2018 National Human Resources Development Institute Leaders Forum on Smart Public Human Resources: Towards Sustainable and Collaborative Governance in South Korea.