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Strategic Priority 3: Building workforce capability

Source of criteria: 2018–19 Portfolio Budget Statements, page 144; 2018–19 Corporate Plan, page 7 and 13.

Table 9: Results for objective 3.1.

OBJECTIVE 3.1 – BUILD DIGITAL CAPABILITY IN THE APS BY PARTNERING WITH THE DIGITAL TRANSFORMATION AGENCY

Deliverable

Key Performance Indicator

2018–19 results

Achieved

Deliver and refine the Leading Digital Transformation program.

Evaluation data indicates participants are building their digital leadership capability.

244 participants attended the Leading Digital Transformation program for SES officers. Evaluation data showed that 98 per cent of participants agreed or strongly agreed the program was a valuable use of their time and money. Participants also indicated it significantly increased their digital capability (self–reported increase of 47 percentage points). Evaluation data also revealed that participants implemented more than two–thirds of the actions they identified during the program within six months.

Digital Capability Learning Design Standards are available for agency use.

Feedback indicates Learning Design Standards are useful and being applied in the workplace.

The Commission developed and built 18 Learning Design Standards (17 have been released and one is being reviewed) reflecting agency priorities and is reviewing an additional standard prior to public consultation. Feedback indicates agencies are now using the standards to develop career pathways for digital specialist roles.

Table 10: Results for objective 3.2.

OBJECTIVE 3.2 – STRENGTHEN LEADERSHIP AND CORE CAPABILITIES BY PROVIDING CONTEMPORARY LEARNING SOLUTIONS

Deliverable

Key Performance Indicator

2018–19 results

Achieved

Development and roll out of contemporary leadership development solutions.

Evaluation and assessment data indicates a positive shift in capability.

The Commission delivered 32 leadership programs for nearly 500 participants from SES Band 2, SES Band 1 and Executive Level 2 officers. Evaluation data shows positive capability shifts and high perceptions of value in these programs.

Table 11: Results for objective 3.3.

OBJECTIVE 3.3 – SUPPORT AGENCIES TO IMPROVE THEIR WORKPLACE RELATIONS SKILLS AND PERFORMANCE

Deliverable

Key Performance Indicator

2018–19 results

Achieved

Deliver the Workplace Relations Capability program.

Evaluation data indicates a positive shift in capability.

Seven small group capability sessions were conducted, attended by 168 Commonwealth workplace relations and human resource practitioners.

A participant survey showed that the majority of respondents found the content relevant and helpful in their role, and were also interested in participating in the program in the future.

Table 12: Results for objective 3:4.

OBJECTIVE 3.4 – PROMOTE BEST PRACTICE WORKFORCE PLANNING TO ENCOURAGE EFFECTIVE MONITORING AND REPORTING ON APS CAPABILITY

Deliverable

Key Performance Indicator

2018–19 results

Achieved

Facilitate workforce planning activities to share best practice.

Feedback from participants indicates value and relevance; and improved workforce planning practices in agencies.

The Commission coordinated a variety of activities aimed at supporting and guiding workforce planning capability and sharing best practice. These activities brought together workforce planning practitioners from across the APS, as well as from state and territory governments. Satisfaction rates were 75 per cent or higher, based on feedback collected through post–event surveys.

Knowledge transfer—through sharing of best practices and lessons learned, and through peer coaching and support—is improving workforce planning capability and practice in participating agencies.

Facilitate workforce planning activities to share best practice.

Agency feedback indicates that minimum workforce metric reporting is used for workforce planning and building capability.

In the 2018 APS agency survey, agencies indicated they used a number of the Commission’s products and information portals to develop workforce planning and build capability. These products draw on employment, opinion and remuneration data collected, analysed and released by the Commission.