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Introducing tracked letters
This year, we commenced the trial of a tracked letter product that gives our customers a low-cost product for sending and tracking letters from lodgement through to final delivery.
The product is being offered in two envelope sizes, and we offer our customers two optional add-on services: priority speed and additional cover.
Take up of the product was positive, generating $1.4 million in revenue during the month-to-month trial period. We are currently reviewing the trial to understand performance and respond to customer feedback.