• Moving our scanning technology to a single platform
• Supporting our network to provide more financial services
• Delivering the best postal app in the world

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​Innovation and the application of the expertise developed through our experience in the sector and the people we invest in, has been at the forefront of so many of the initiatives we have delivered this year.

From the automation and robotics that are being installed in our parcel-processing centres, to the introduction of three-wheeled electronic delivery vehicles to our fleet. From the roll out of financial services through Bank@Post across the country, to the development of our digital identity verification products. We are transforming our business to create the products our customers love and trust, and capitalising on growth areas in the market, such as eCommerce, to ensure our business is sustainable.