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About this report

Our annual report provides an overview of our business activities and our financial, environmental and social performance for the 2018/19 financial year in a single, integrated report.

The report is prepared in accordance with legislative requirements, the Integrated Reporting <IR> framework, the Global Reporting Initiative Standards (GRI) Core option and the 10 principles set out in the UN Global Compact. Our approach to value creation, governance, performance and future outlook are reported against the six capitals of the <IR> framework – financial, human, social, manufactured, intellectual and natural capitals.

Icons used to show integrated reporting sections in the report
The report includes a detailed Remuneration Report, explaining our approach to executive and director remuneration. It shows the key components of remuneration and bonuses of our Board members, Group Chief Executive Officer and Managing Director, and senior executives.

The Diversity and Inclusion section demonstrates how we are developing and implementing our Equal Employment Opportunity program, meeting the requirements of the Equal Employment Opportunity (Commonwealth Authorities) Act 1987.

The disclosures in this report are aligned with the main principles outlined in the Task Force on Climate-related Financial Disclosures (TCFD).

Further details can be found on our CDP submission via our website.

This report is approved by the Australia Post Board and presented to Australia Post’s Shareholder Ministers in accordance with section 46 of the Public Governance, Performance and Accountability Act 2013.

Unless otherwise stated, the information in this report refers to the entire Australia Post Group for the 2018/19 reporting period. Any restatements of information (due to changes in cost allocations or to allow like-for-like comparisons) are clearly noted and explained throughout this report. There were no significant changes in the boundary or scope of this report in 2018/19.

Identifying material issues

Each year, we undertake a materiality review to identify those topics that have a direct or indirect impact on Australia Post’s ability to create, sustain or erode economic, environmental and social value for the enterprise, our stakeholders and society at large.

The top 10 material issues nominated by our internal and external stakeholders for 2019 were:
1. Employee safety, health and wellbeing
2. Viable parcel business
3. Fair labour practices
4. Operating profitably
5. Customer experience
6. Workforce engagement
7. Corporate governance
8. Changing competitive landscape
9. Transparency and disclosure
10. Post Office transformation

More information about the materiality index is included in the section, Cross-reference.

Corporate Governance Statement and Corporate Responsibility Index
This report and supporting documentation, including the full Corporate Governance Statement and Corporate Responsibility Index, can be found on online at: auspost.com.au/about-us/news-media/publications

Our Corporate Responsibility Index comprises a summary of how we are addressing the UN Global Compact (UNGC) and the Sustainable Development Goals (SDGs), our GRI Content Index, our Independent Limited Assurance Statement and London Benchmarking Group verification statement.