Go to top of page

Our new purpose and values

We launched our new purpose and values this year, articulating the principles and aspirations of our business in how we work together and how we deliver for our customers.

Our purpose at Australia Post is to connect people with each other and the world. We unlock opportunities for everyone – and we set this as a benchmark for our business, every day.

Our values of Trust, Inclusivity, Empowerment and Safety (TIES) bind us together as an organisation, helping to ensure our people, our customers and the Australian community are at the centre of everything we do.

We chose to launch the values through storytelling by our people, who shared their own interpretation of each value. And we continue to see people demonstrate their commitment to our values every day, in how they work and interact with each other.