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Performance highlights

  • Improving the way we report and manage incidents
  • Launching our new values and purpose
  • A new payment scheme for our licensees
  • Supporting an inclusive economy

Our workforce is the backbone of our business. Our people deliver essential public services through millions of interactions every year and make a difference for our customers, large and small. So we are committed to keeping our greatest asset safe and engaged, with appropriate resources and meaningful work.

Female worker at a mail centre, sorting letters
Luong Thanh Pham, Dandenong Letters Centre in Victoria.