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Reaching our audiences

We continued to make our work widely available and easy to understand through increased use of short reports, data visualisations, infographics and interactive data. All print-ready publications are available free of charge on our website as PDF documents. Increasingly, key publications are being made available in HTML format. Users are invited to contact us if they need information from the website presented in an alternative format for accessibility reasons.

Table 3.1: Email notification service subscriptions by category 2015–16 to 2019–20

Year at 30 June

2015–16

2016–17

2017–18

2018–19

2019–20

Health-related

products

6,308

6,650

7,234

8,682

8,951

Welfare-related

products

4,947

5,250

5,649

6,135

6,472

Education resources

4,573

5,010

5,617

5,030

5,406

AIHW Access online newsletter

6,499

7,299

7,519

8,769

8,929

Mental Health Services

..

..

..

3,255

3,813

Primary Health Care

..

..

..

780

1,372

Total

22,327

24,209

26,019

32,651

34,943

.. not applicable.

Notification service for stakeholders

One of our communication channels is an on-the-day email notification service alerting subscribers to new AIHW product releases. As at 30 July 2020, more than 34,900 people subscribed to this service. Subscriptions to these notifications rose by 7% in 2019–20 compared with the previous year (Table 3.1: Email notification service subscriptions by category 2015–16 to 2019–20).