Go to top of page

Reaching our audiences

We continued to make our work widely available and easy to understand through increased use of short reports, data visualisations and infographics. Our information is available free of charge on our website in a variety of formats to suit the needs of users. All publications are available in alternative formats, upon request.

Notification services for stakeholders

One of our communication channels is an on-the-day email notification service alerting subscribers to new AIHW product releases. As at 30 June 2019, more than 32,600 people subscribed to this service. Subscriptions to these notifications rose by 25% in 2018–19 compared with the previous year (Table 3.1).

Two new lists created in 2018–19, Mental Health Services and Primary Health Care, account for much of the marked increase in subscribers compared with previous years.

Table 3.1: Email notification service subscriptions by category, 2014–15 to 2018–19

Year at 30 June

2014–15

2015–16

2016–17

2017–18

2018–19

Change (%) 2017–18 to 2018–19

Health-related products

5,984

6,308

6,650

7,234

8,682

▲ 20.0

Welfare-related products

4,670

4,947

5,250

5,649

6,135

▲ 8.6

Education resources

4,144

4,573

5,010

5,617

5,030

▼ 10.5

AIHW Access online newsletter

5,609

6,499

7,299

7,519

8,769

▲ 16.6

Mental Health Services(a)

. .

. .

. .

. .

3,255

. .

Primary Health Care(a)

. .

. .

. .

. .

780

. .

Total

20,407

22,327

24,209

26,019

32,561

▲ 25.1