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Other performance

The regulator performance framework

As a regulatory body the AEC aims to reduce the regulatory burden for electors through more efficient enrolment and voting services.

In line with the Australian Government’s commitment to reducing the cost of unnecessary and inefficient regulation on individuals, business and community organisations, the AEC’s performance is measured against the regulator performance framework.

The AEC reports against six mandatory key performance indicators as set by the Australian Government. The AEC’s performance for 2019–20 is outlined in Table 1. Results are cross-referenced with the agency directions reported earlier in this section.

Table 1: AEC performance against the regulator performance framework

Mandatory key performance indicators under the regulator performance framework

AEC performance criteria – what the AEC does to ensure performance indicators are met

Result

Regulators do not unnecessarily impede the efficient operation of regulated entities

Support electoral participation and voting formality through communication, education and public awareness activities that inform all Australians of electoral matters

Met

See performance under agency direction 1

Communication with regulated entities is clear, targeted and effective

Make available timely and accurate information and services to stakeholders when carrying out their legislative responsibilities and obligations

Partly met

See performance under agency direction 1

Actions undertaken by regulators are proportionate to the regulatory risk being managed

Maintain an appropriate level of readiness to conduct a federal election event

Met

See performance under agency direction 6

Compliance and monitoring approaches are streamlined and coordinated

The governance framework is effective in supporting business outcomes

Met

See performance under agency direction 3

Regulators are open and transparent in their dealings with regulated entities

Timely and accurate information and advice on electoral administration that supports the direction of the AEC

Met

See performance under agency direction 5

Regulators actively contribute to the continuous improvement of regulatory frameworks

Maintain a cycle of continual improvement through the election readiness framework

Invest in and deliver strategies that increase organisational capability

Partly met

See performance under agency direction 2

Met

See performance under agency direction 6