A

Aboriginal Australians, see Indigenous Australians

accountability and management, 48–58

Accountable Authority, 102

accuracy of electoral roll and enrolment processing, 15

ACTSmart business accreditation, 57

Administrative Appeals Tribunal decisions, 50

advertising, 113

2019 federal election campaign, 41; judicial decisions, 50

Eden-Monaro by-election, 42

advice and information on electoral administration, 26–7

AEC for Schools website, 18, 38, 41

agency directions, 12, 14–31

agency resource statement, 100

annual performance statements, 13–31

assets and assets management, 56–7, 60

Attorney-General's Department, 37, 50

audit committee, 102–3

audits, 48, 57, 61

AusTender, 58

Australian Constitution, 50

Australian Federal Police, 37

Australian Government Graduate Recruitment, 25

Australian Human Rights Commission decisions, 51

Australian Information Commissioner decisions, 50

Australian National Audit Office (Auditor-General), 48, 51, 57, 61

Australian Privacy Commissioner decisions, 50

Australian Public Service Commission, 55

Australian Signals Directorate, 37

average staffing levels (ASL), 23, 101

B

Boigu Island, 38

Bougainville, 42

Building Resources in Democracy, Governance and Elections (BRIDGE), 43

bushfires, 2, 18, 25, 42

education activities, affects on, 41

Business Assurance Committee, 48, 49, 105

business continuity plans, 49

business intelligence capability, 23

by-elections, 34, 45

2019, 55

security, 4, 37

Torres Strait Regional Authority, 38

see also Eden-Monaro by-election

C

Canada, 27, 37

Capability Committee, 49, 105

capability framework, 24

carers leave, 52

casual workforce, 52

see also temporary election workforce

Chisholm, 50

citizenship, 50

classification of staff, 52, 118–20, 122

Comcare, 54, 55

Comcover, 22

Commission members, 8, 53, 123

Commissioner, see Electoral Commissioner

Commonwealth Chief Medical Officer, 36

Commonwealth Electoral Act 1918, 8, 27, 58

electoral advertising, 50

electoral communications complaints, 126

electoral roll data and extracts, 35

funding and disclosure scheme, 19, 115

international services, 38

redistributions, 43

staff engaged under, 53

statutory appointments under, 123

Commonwealth Electoral Roll, see electoral roll

Commonwealth Ombudsman investigations, 51

communication, 41–2

see also electoral education; public awareness activities; websites and online services

community engagement, 19, 38, 39–40

companies entitled to receive roll information, 35, 111

compensation claims, 55

complaints, 49, 51, 126

complexity, 2–3

funding model risks, 61

Compliance Review Committee, 17

confidence in electoral roll, 15

Constitution, 50

consultants, 58

contracts, see purchasing

corflute signs, 50

coronavirus (COVID-19) pandemic, 19, 25, 27, 55

compliance program, 17

electoral education activities, 18, 41

international services, 42

roll management activities, 18

staff secondments to support, 54

Torres Strait Regional Authority elections, 38

work from home arrangements, 55, 56, 57

see also Eden-Monaro by-election

corporate governance, 22–3, 48–58, 102–6

corporate plan, 50

agency directions, 12, 14–31

Court of Disputed Returns petitions, 50

culturally and linguistically diverse (CALD) background, people from, 19, 40

customer scrutiny, 51

cyber security, 37

D

delegations to AEC, 43

Department of Environment and Energy, 57

Department of Finance, 23, 26, 37, 61

Department of Foreign Affairs and Trade, 38, 42–3

Department of Home Affairs, 37

Department of Infrastructure, Transport, Regional Development and Communications, 37

Department of the Prime Minister and Cabinet, 27, 37

Deputy Electoral Commissioner, 8, 27, 53, 123, 124

Directed Level of Election Readiness (DLER), 21, 29

disability, people with, 19, 40

complaints, 51

reporting mechanisms, 53–4

Disability Action Plan, 40

Disability Advisory Committee, 40

disinformation, 4

'Stop and Consider' social media campaign, 37, 41

disputed returns petitions, 50

E

E10 petrol, 57

early intervention program, 54

Eden-Monaro by-election, 4, 15, 36, 49

polling places, 21, 36

temporary election workforce training, 24, 36

voter communication campaign, 16, 18, 41–2

education activities, 18, 38, 41, 57

see also staff learning and development

election forecasting process, 20, 21

Election Planning and Learning Program, 56

election readiness, 12–13, 20, 21, 29

lessons management framework, 36

Voter 2030, 3

election ready road map, 12, 21, 29

Election Systems Modernisation Program, 20, 21

election writs, 15

elections and election events, 12–13, 15–21, 36–8

disinformation, 4; 'Stop and Consider' social media campaign, 37, 41

future direction, 3

see also by-elections; May 2019 federal election

Electoral Act, see Commonwealth Electoral Act 1918

Electoral and Referendum Regulations, 35

Electoral Commission members, 8, 53, 123

Electoral Commissioner, 8, 123

Accountable Authority, 102; statement presenting annual performance statements, 13

Directed Level of Election Readiness (DLER) determination, 21, 29

remuneration, 53, 124

review of year, 2–5

staffing powers, 52–3

electoral communications complaints, 51, 126

Electoral Council of Australia and New Zealand (ECANZ), 27, 39, 40, 54

electoral divisions, 43–4

Court of Disputed Returns petitions, 50

see also Eden-Monaro by-election

electoral education, 18, 38, 41, 57

Electoral Integrity Assurance Taskforce, 37

Electoral Legislation Amendment (Electoral Funding and Disclosure Reform) Act 2018, 115

Electoral Pocketbook, 23, 36

electoral roll, 15, 18, 27, 34–5, 107–11

Indigenous enrolment rate, 5, 35

electoral security, see protective security

Electronic Certified Lists, 30

electronic records management system, 23

employee assistance program, 54

employees, see staff

energy efficiency and use, 57

Enlightening Elections 2020, 41

Enterprise Agreement 2016–2019, 52

environmental performance and sustainable development, 57

ethanol, 57

ethical standards, 48

Executive Leadership Team, 8, 49, 105

external audit, 48

external scrutiny, 50–1

F

Federal Court decisions, 50

federal elections, see Eden-Monaro by-election; elections and election events; May 2019 federal election

female staff, 116–19

finance, 23, 60–97

purchasing, 57–8; advertising and market research, 113

remuneration and salaries, 52, 53, 122, 124–5

financial disclosure by political parties, 19, 45, 48, 115

compliance reviews, 17

First Assistant Commissioners, 8, 124

five-day enrolment processing rate, 15, 18

fleet, 57

flu vaccinations, 54

Four Countries Conference, 27

fraud control, 49–50

Fraud Control Committee, 49, 106

freedom of information, 51

full-time staff, 116–20

functions, 8, 34–45

G

Garbett v Liu, 50

gender of staff, 116–19

General Voter Registration System, 42

Get Voting program, 41

governance, 22–3, 48–58, 102–6

governance committees, 22, 49

government agencies provided with roll data or extracts, 35, 110

graduate recruitment, 25

H

health and safety, see work health and safety

homelessness, people experiencing, 40

human resources, see staff

Human Rights Commission decisions, 51

I

incident management team, 55

incidents reported, 55

India, 43

Indigenous Australians, 19, 38, 39

enrolment rate, 5, 35

staff, 121; temporary election workforce, 19

Torres Strait Regional Authority elections, 38

Indigenous Electoral Participation Program (IEPP), 35, 38

Indigenous Electoral Participation Working Group, 39

Indigenous languages, 39

individual flexibility arrangements, 53

industrial elections and ballots, 17, 19, 30

influenza vaccinations, 54

information and advice on electoral administration, 26–7

information communications and technology, 23, 30, 48

home-based operations, support for, 56

modernisation, 20, 21

risk management software, 49

security, 37

work health and safety systems, 54

see also social media; websites and online services

Information Publication Scheme, 51

injury and illness claims, 55

Inter-Jurisdictional Working Group on Electoral Integrity and Security, 27

internal audit, 48

International Foundation for Electoral Systems, 43

International Institute for Democracy and Electoral Assistance, 43

international services, 38, 42–3

J

Japan, 43

Joint Standing Committee on Electoral Matters, 23, 26

judicial decisions, 50

K

Kooyong, 50

Korea, 43

L

learning and development, see electoral education; staff learning and development

Learning and Professional Development Strategy, 56

Learning Governance Committee, 105

legal decisions, 50

legislation, 58

Australian Constitution, 50

electoral roll data and extracts, 35

employment terms and conditions under, 52, 53, 122

environmental performance and sustainable development report, 57

freedom of information, 51

judicial decisions, 50

Public Governance, Performance and Accountability Act 2013 (PGPA Act), 12, 49, 50, 57, 58, 61; statement by Electoral Commissioner, 13

work health and safety obligations, 54, 55

see also Commonwealth Electoral Act 1918

lessons management framework, 36

liabilities, 60, 61

location, employees by, 116–17, 121

M

male staff, 116–19

management and accountability, 48–58

management committees, 105–6

market research, 41, 113

May 2019 federal election, 23, 37, 49, 55

community engagement pilot activities, 19

complaints investigated, 126

costs, 60

election funding entitlements, 115

Electronic Certified List (ECL) devices, 30

evaluation of communication activities used, 41

lessons identified, 20, 21, 29

roll management activities after, 18

videos in Aboriginal and Torres Strait Islander languages, 39

Members of Parliament, see parliamentarians

mental health, 25

ministerial correspondence, 26

ministerial submissions, 26

modernisation agenda, 20, 21

N

National Archives of Australia, 23

National Election Delivery Committee, 49, 106

National Electoral Education Centre (NEEC), 18, 38, 41, 57

National Induction Program, 56

National Training and Education Unit (NTEU), 38, 56

New South Wales Department of Health, 36

New Zealand, 27, 39, 42, 43, 54

NewAccess program, 25

non-ongoing employees, 52, 116–21

non-salary benefits, 52

O

occupational health and safety, see work health and safety

Ombudsman investigations, 51

ongoing employees, 52, 116–21

online services, see websites and online services

operating environment, 2–3, 13

funding model, 61

operating result, 23, 60–1

Operational Leaders Program, 25

Organisational Health Committee, 49, 105

organisational structure, 8–9, 29, 30

outcome and program, 8, 14, 101

P

Pacific Islands, Australia and New Zealand Electoral Administrators (PIANZEA) network, 42

Pacific nations, 42, 43

paid personal (carers) leave, 52

pandemic, see coronavirus (COVID-19) pandemic

Papua New Guinea, 42

parliamentarians

eligibility under Constitution, 50

roll data and extracts provided to, 108–9

parliamentary committees, 23, 26, 27

part-time staff, 116–20

people strategy, 24, 25

performance cycles, 12

see also election readiness

performance management and performance pay, 53

performance report, 12–31

personal (carers) leave, 52

Philippines, 43

'Plan your vote' campaign, 42

plans and planning, 50, 104

business continuity, 49

disability action, 40

fraud control, 49

information communication and technology, 20

privacy management, 22

workforce, 25, 54

see also corporate plan; election readiness

political parties

financial disclosure, 19, 45, 48, 115; compliance reviews, 17

registrations, 45

roll data and extracts provided to, 35, 109

polling places, 21, 30

accessibility standard, 27

Eden-Monaro by-election, 21, 36

Portfolio Budget Statements (PBS), 23, 100

performance criteria, 12, 14

privacy, 22, 35

Australian Privacy Commissioner decisions, 50

private sector organisations entitled to receive roll information, 35, 111

procurement, see purchasing

program and outcome, 8, 14, 101

protective security, 4, 26, 27, 37

actions from annual assessment, 23

disinformation, 4; 'Stop and Consider' social media campaign, 37, 41

see also coronavirus (COVID-19) pandemic

Protective Security Policy Framework, 26

public awareness activities, 16, 38–45

Public Governance, Performance and Accountability Act 2013 (PGPA Act), 12, 49, 50, 57, 58, 61

statement by Electoral Commissioner, 13

public submissions, 26

purchasing, 57–8

advertising and market research, 113

purpose, 8, 12

Q

Question Time Briefs, 26

Questions on Notice, 26

R

radio, 39

records management, 23

recruitment, 25

redistributions, 43

registration of political parties, 45

regulator performance framework, 31

rehabilitation, 54

remote communities, 5

remuneration and salaries, 52, 53, 122, 124–5

Republic of Korea, 43

reputation of AEC, 26–8

researchers, roll extracts provided to, 111

resources, 100–1

see also finance; information communications and technology; staff

risk management, 22, 48, 49

role, 8

S

safety, see work health and safety

salaries and remuneration, 52.53, 122, 124–5

satisfaction of National Electoral Education Centre (NEEC) visitors, 18

Englightening Elections 2020, 41

school electoral education programs, 18, 38, 41

security, see protective security

Security Governance Committee, 106

Senate Estimates hearings, 26

senior executive service (SES) employees, 53, 125

Senior Leaders Program, 25

service charter, 51

service plans, 36

Services Australia, secondments to, 54

small business support, 58

social media, 39, 42

'Stop and Consider' campaign, 37, 41

Solomon Islands, 42

Sri Lanka, 42

staff, 24–5, 52–6, 116–25

average staffing levels, 23, 101

working from home, 55, 56, 57

see also temporary election workforce

staff learning and development, 24, 25, 50, 56

risk management, 22

security awareness, 37

Staindl v Frydenberg, 50

statutory office holders, 53, 123–4

'Stop and Consider' social media campaign, 37, 41

submissions, 26

supply chain management, 30

sustainable development, 57

T

teacher professional learning opportunities, 18, 38, 41

temporary election workforce, 19, 27, 40, 53, 55

Eden-Monaro by-election, 24, 36

survey, 30

tenders, see purchasing

timeliness

election writs, 15

enrolment processing, 15, 18

Timor-Leste, 43

Tokelau, 42

Tonga, 42

Torres Strait Islanders, see Indigenous Australians

Torres Strait Regional Authority elections, 38

training, see electoral education; staff learning and development

Transparency Register, 115

tribunal decisions, 50

U

Ugar Island, 38

United Kingdom, 27, 37

United Nations Development Programme, 43

United Nations Electoral Assistance Division, 43

V

Vanuatu, 43

videos, 39, 40

vision, 8

Voter 2030, 3

W

websites and online services

AusTender, 58

electoral education, 18, 38, 41

enrolment transactions, 15, 18

General Voter Registration System, 42

home-based operations, support for, 56

'Stop and Consider' campaign, 41

work health and safety, 54–5, 106

mental health, 25

see also bushfires; coronavirus (COVID-19) pandemic

workforce, see staff

workforce planning, 25, 54

writs, 15

Y

Yates v Frydenberg, 50

youth, 40