Go to top of page

Guide to this report

This annual report describes the operations and performance of the Australian Digital Health Agency (the Agency) during 2020–21. The report was prepared in accordance with legislated reporting requirements under the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and other Commonwealth legislation including the My Health Records Act 2012.

Part 1. Introduction and overview

Introduces the Agency, and provides an overview of its operations, its achievements in 2020–21, and priorities for 2020–21.

Part 2. Performance

Details the Agency’s performance against work plan priorities captured in its Corporate Plan 2020–21 and against ministerial targets published in the Health Portfolio Budget Statements (PBS) 2020–21. It also addresses reporting obligations under the My Health Records Act 2012.

Part 3. Management and accountability

Discusses the Agency’s governance arrangements, external scrutiny, human resources and executive remuneration and audit committee disclosures. It also includes mandatory reporting obligations concerning workplace health and safety, advertising and market research, ecologically sustainable development and environmental performance.

Part 4. Financial statements

Includes the report by the Auditor-General and the Agency’s financial statements for 2020–21.

Part 5. Navigation aids

Contains references to assist the reader to use the report – an index of compliance with annual report content requirements and a list of abbreviations and acronyms.

Publication details

The Agency wishes to advise people of Aboriginal and Torres Strait Islander descent that this document may contain images of persons now deceased.

Feedback and inquiries

If you have any questions or feedback regarding this report, please direct them to:

Performance Reporting Australian Digital Health Agency

25/175 Liverpool Street, Sydney NSW 2000, Australia

Phone: 1300 901 001

Email: help [at] digitalhealth.gov.au


We request that use of all or part of this report include the following attribution: Australian Digital Health Agency Annual Report 2020–21


The Australian Digital Health Agency is jointly funded by the Australian Government and all state and territory governments.


“SNOMED” and “SNOMED CT” are registered trademarks of the International Health Terminology Standards Development Organisation. HL7 and CDA are trademarks of Health Level Seven International and are registered with the United States Patent and Trademark Office.

Document control

This document is maintained in electronic form and is uncontrolled in printed form. It is the responsibility of the user to verify that this copy is the latest revision.


© Australian Digital Health Agency 2021

Logo for Creative Commons Attribution-NonCommercial (CC BY-NC)
This work is copyright. In addition to any use permitted under the Copyright Act 1968, all material contained in this report is provided under a Creative Commons Attribution-NonCommercial (CC BY-NC) 3.0 Australia licence, with the exception of:

  • the Commonwealth Coat of Arms
  • the Agency’s logo
  • any third-party material
  • any material protected by a trademark
  • any images and/or photographs.

More information on this CC BY-NC licence is set out at the creative commons website: https://creativecommons.org/licenses/by-nc/3.0/au/